Mikey Donegan Email & Phone Number

Perth, Wa, Au

Boston, Massachusetts, United States

- Worked as part of the Toast Delivery Services team that offers delivery as a service to restaurants.- Delivered projects such as Alcohol Delivery, Billing Reporting, SMS Order Tracking, Live Guest Order Tracking, and the integration of Uber Direct as a delivery provider (Multi Provider).- Billing Reporting Impact: Increased on-time payment rate from 65% to 100%, preventing 1.7K deactivations annually and retaining $1M in ARR.- Multi Provider Impact: Improved delivery time… Show more - Worked as part of the Toast Delivery Services team that offers delivery as a service to restaurants.- Delivered projects such as Alcohol Delivery, Billing Reporting, SMS Order Tracking, Live Guest Order Tracking, and the integration of Uber Direct as a delivery provider (Multi Provider).- Billing Reporting Impact: Increased on-time payment rate from 65% to 100%, preventing 1.7K deactivations annually and retaining $1M in ARR.- Multi Provider Impact: Improved delivery time by 23% (from 48 to 37 minutes) and reduced deliverycancellation rate by 73% (from 1.5% to 0.4%) by integrating Uber Direct.- Guest Order Tracker Impact: Reduced guest negative feedback by 7% and support tickets by 45%.- Conducted coding interviews for internship and entry-level Software Engineer candidates. Show less

Limerick, County Limerick, Ireland

- Tutored Java and Python to other students for the University of Limerick ICT Learning Centre. - Drop-In Leader for covering a range of CS topics. - Leader for a weekly Peer Supported Learning Group for students taking Intro to Programming and Software Development.

Dublin, County Dublin, Ireland

- Established the foundation for Selenium tests on Jenkins for the Marketing & Guest FeedbackProduct team.- Engaged with other interns in both Ireland and the US.

County Limerick, Ireland

- Rewrote legacy load balancer code by converting C and Bash scripts into Python.- Developed a C# GUI application for the manufacturing team to easily update an SQL database.

Maine

- Spent 8 weeks as a summer camp counselor, coaching soccer and creating a fun, supportive environment for 12 campers in our shared bunk. - Developed leadership, communication, and teamwork skills while working closely with a co-counselor to ensure the safety, well-being, and engagement of our campers.