Michael Clark Email and Phone Number

• Oversaw teams and service providers managing cyber operations.• Defined and executed Aptiv’s offensive and defensive security strategy.• Drove continuous improvements in detection, protection, and response capabilities.• Achieved a reduction in security incident response time from over 5 days to under 1 hour.• Managed threats, vulnerabilities, and cyber-attacks across 200 locations and 200,000 employees.

• Implemented NIST CSF-based cybersecurity framework.• Integrated security into SaaS transition by collaborating with development teams.• Collaborated with Legal, Compliance, and R&D to strengthen governance and risk management.• Created and presented a comprehensive cybersecurity roadmap to the Board and executive leadership.• Led global security operations, service monitoring, and continuous improvement for scalable business growth.

• Nationally ranked and Expert rated chess player, teaching elementary school students in the southeastern Massachusetts and Rhode Island areas.• Over 20 years of club and tournament experience, including 1st Place, 2006 World Open U2200.

• Led security engineers managing corporate security infrastructure and incident response.• Conducted penetration tests and enhanced employee security awareness through training.

• Developed a 90-day program to train new hires from zero security background to handling information security alerts.

• Owned and operated an online retail business offering performance automotive solutions at competitive prices.

Utilized understanding of Linux, routing, switching, and security to assist in selling, designing, implementing, and supporting secure connections to customer networks used for remote access and alarming.

Provided maintenance and installation for customers with Avaya telecommunications systems. Responsible for administering Avaya PBX/Servers. This included programming system configurations, digital and analog sets, and software translations. Upgraded hardware, software, and firmware on Avaya equipment. Performed moves, additions, and changes, and provided voicemail support.

Assisted internal users with hardware and software technical issues. Chosen to assist in servicing users during Outlook migrations. Helped team members to consistently exceed goals. Exceeded key individual performance goals. Selected to act as a backup for senior support analysts.

Contracted for Vanguard Managed Solutions. Monitored customer networks in the NOC. Identified network problems and took steps to resolve them. Chosen to handle most sensitive accounts and improve customer relations. Participated in customer conference calls and utilized company systems and tools to open, update, reassign, and close trouble tickets.