Senior Qa Analyst
Current
Apr 2022 - Present
AeroLeads people directory · profile
Michael Young Email & Phone Number
Senior QA Analyst
at
MaxOptra
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior QA Analyst
Location
Greater Brighton and Hove Area, United Kingdom
Company size
Who is Michael Young? Overview
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Quick answer
Michael Young is listed as Senior QA Analyst at MaxOptra, a with 79 employees, based in Greater Brighton and Hove Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Michael Young.
Michael Young previously worked as Senior Test Analyst at The Changing Workplace and Technical Support Manager at Graphite Digital. Michael Young holds Bachelor'S Degree In Multimedia Computing, First Class Honours from The Manchester Metropolitan University.
Company email context
Email format at MaxOptra
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MaxOptra
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Profile bio
About Michael Young
An IT professional with 10+ years experience in quality assurance, software testing and technical support. I’m a highly adaptable individual with a track record of improving digital products and processes whilst developing client relationships.
Listed skills include Microsoft Excel, Html, Css, Data Entry, and 35 others.
Current workplace
Michael Young's current company
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Maxoptra
7 roles · 18 years
Michael Young work experience
A career timeline built from the work history available for this profile.
Senior Test Analyst
Apr 2019 - Apr 2022
Technical Support Manager
• Lead test analyst on the Costa Pay and Collect loyalty mobile applications (both iOS and Android), Middleware and global website including: functional, regression, smoke, exploratory, API, GUI, SIT and accessibility testing• QA on all projects and deliverables including: Pfizer, Shazam, Uniqlo, Higgidy, PSA, Costa campaigns and Costa migration projects• Writing test scripts and producing detailed reports• Defining acceptance criteria• Defect management• Deployments and release management• Demonstrations to key stakeholders• Working using Agile scrum methodology• Management of BAU activities for the Costa Coffee account (UK, international and micro sites)• Support and maintenance – mitigation and triage of low to severe issues and outages
Aug 2015 - Sep 2018
Technical Support Advisor
• Management of the support desk - phone / email / CRM system• Application and website configurations and setups• Running client training sessions on and off site• Project management• Testing and QA• Writing and maintaining documentation• Assisting with scheduled patch releases and client communications • Working closely with clients setting up SFTP accounts using multiple authentication methods• Running SQL scripts• Diagnosing and fixing technical issues raised by clients• Working using Agile Scrum methodology• Working closely with developers and the scrum master to resolve reported bugs in the systems
Jun 2014 - Aug 2015
Application Support Analyst
• 1st line customer support - Phone / Email / CRM System• Installations and upgrades on customer sites. Use of remote access• Development – Manipulating raw data into meaningful documents• Printer setup and configuration• Website maintenance• Rebranding and graphic design• Maintaining and updating databases• Pre-sales
Oct 2013 - Jun 2014
Student
1st Class Honours in Multimedia Computing/Computer Science.• Data Engineering• Information Systems• Computer Systems Organisation• 3D Virtual Environments• Final Year Project - Developed a website for the visually impaired• E-Learning & Cognitive theories• Human Computer Interaction
2009 - 2013
~4 yrs
Data Entry Clerk & Quality Checker
• Processing interest rates calculations using Excel spreadsheets and in house computer programs.
Jun 2011 - Aug 2011
Team & coworkers
Colleagues at MaxOptra
Other employees you can reach at maxoptra.com. View company contacts for 79 employees →
JR
Joe Read
Colleague at MaxoptraWorthing, England, United Kingdom
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OE
Olga Efremova
Colleague at MaxoptraRussia, Russian Federation
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МА
Мария Апполоннова
Colleague at MaxoptraRussia, Russian Federation
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DB
Dmitry Budunov
Colleague at MaxoptraRussia, Russian Federation
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LZ
Lidiya Zhugina
Colleague at MaxoptraRussia, Russian Federation
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ТА
Трошкина Аня
Colleague at MaxoptraRussia, Russian Federation
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NP
Nikolay Prokopov
Colleague at MaxoptraSamara, Russia, Russian Federation
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AM
Alexandra Motova
Colleague at MaxoptraRussia, Russian Federation
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CF
Christopher Ford
Colleague at MaxoptraGloucestershire, England, United Kingdom
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AG
Alexandr Gromov
Colleague at MaxoptraRussia, Russian Federation
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Joe Read
Colleague at MaxoptraWorthing, England, United Kingdom
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OE
Olga Efremova
Colleague at MaxoptraRussia, Russian Federation
View →
МА
Мария Апполоннова
Colleague at MaxoptraRussia, Russian Federation
View →
DB
Dmitry Budunov
Colleague at MaxoptraRussia, Russian Federation
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LZ
Lidiya Zhugina
Colleague at MaxoptraRussia, Russian Federation
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ТА
Трошкина Аня
Colleague at MaxoptraRussia, Russian Federation
View →
NP
Nikolay Prokopov
Colleague at MaxoptraSamara, Russia, Russian Federation
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AM
Alexandra Motova
Colleague at MaxoptraRussia, Russian Federation
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CF
Christopher Ford
Colleague at MaxoptraGloucestershire, England, United Kingdom
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AG
Alexandr Gromov
Colleague at MaxoptraRussia, Russian Federation
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2 education records
Michael Young education
Bachelor'S Degree In Multimedia Computing, First Class Honours
Education record
Budehaven Community School
FAQ
Frequently asked questions about Michael Young
Quick answers generated from the profile data available on this page.
What company does Michael Young work for?
Michael Young works for MaxOptra.
What is Michael Young's role at MaxOptra?
Michael Young is listed as Senior QA Analyst at MaxOptra.
Where is Michael Young based?
Michael Young is based in Greater Brighton and Hove Area, United Kingdom while working with MaxOptra.
What companies has Michael Young worked for?
Michael Young has worked for Maxoptra, The Changing Workplace, Graphite Digital, Brightwave Ltd, and Xlprint.
Who are Michael Young's colleagues at MaxOptra?
Michael Young's colleagues at MaxOptra include Joe Read, Olga Efremova, Мария Апполоннова, Dmitry Budunov, and Lidiya Zhugina.
How can I contact Michael Young?
You can use AeroLeads to view verified contact signals for Michael Young at MaxOptra, including work email, phone, and LinkedIn data when available.
What schools did Michael Young attend?
Michael Young holds Bachelor'S Degree In Multimedia Computing, First Class Honours from The Manchester Metropolitan University.
What skills is Michael Young known for?
Michael Young is listed with skills including Microsoft Excel, Html, Css, Data Entry, Sql, Application Support, Customer Support, and Analytical Support.
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