Mikhail Konchits Email & Phone Number

Netherlands

Amsterdam, North Holland, Netherlands

• designed and developed data infrastructure for the AI-driven guided selling in Salesforce. End product is estimated to save ~30% of the sales operations workload;• as the incentives data lead designed a data-driven model for 2K+ sales representatives in 7 countries from scratch; developed a data pipeline generating daily achievements for 25 metrics and connected to a SaaS tool; built an automated ticket processing system in JIRA and BigQuery;• coached three business analysts; collaboratively developed an automated target setting & payout data toolkit that saved ~30% of the incentive workforce;• built analytical tables, reports, and operational tools such as automated CRM journey for the churn prevention project; in collaboration with PMO trained >500 account managers to incorporate these products into the sales pipeline; • orchestrated the migration of contextual data to Google BigQuery and optimization of the Sales data pipeline; supported deployment of a seamless CRM reporting environment in a new Salesforce instance.

I owned a socially-oriented touristic business with a focus on group tours to the Russian countryside.- crowdsourced, developed, and maintained profitable business. Grew the team of two full-time and four part-time employees;- thoroughly tracked and analyzed key financial metrics, customer journey, and engagement with marketing tools. Kept the firm growing (250% revenue and 28% net profit growth in 2017-2019).- attracted such corporate customers as Microsoft, Sberbank, BASF, Lundbeck, PSA group

• deployed a data collection project based on business requirements, designed success metrics, developed corresponding BI Tableau dashboards and JIRA system. Initiated reshaping of key KPI and ultimately persuaded business owners to review project targets and decrease costs;• forecasted and reviewed project budget within the 3% accuracy target; analyzed key metrics and negotiated with a supplier for the reduction of regional prices and saved ~€20k for the company• maintained SOP, which helped the company to pass ISO audits

• successfully performed massive updates of digital maps• launched new processes in production teams and related SOPs

• organized and successfully conducted environmental research for such objects as power plants and pipelines

Master'S Degree, Business Administration And Management, General

Master'S Degree, Geography, 4.9/5.0

A fundamental education focused on complex and fragile systems functioning around us. Despite of an old-style practical side I've been.