Mikhail Mironov Email & Phone Number

Moscow

• Governing the design of complex cloud infrastructure and services for large international customers.• Defining business requirements, and developing technical specifications and performance metrics to ensure solutions are fit for purpose. • Liaising with customers regarding IT and cloud strategy, project estimates, roadmaps and deliverables.• Providing technical leadership through the implementation, system integration and acceptance phases of projects. Conducting technical investigations and escalating system issues. • Supporting sales team in presales phase by preparing and delivering technical presentations.• Supervising the team of 8 implementation and support engineers. Coaching and assisting with training.

Moscow

• Designed and delivered systems engineering solutions for customers, such as enterprise storage and servers, and data protection systems. • Communicated with customers about requirements, liaised with partners and vendors. • Prepared specifications and engineering documentation.• Supported presales and sales teams, providing technical advice during meetings and proposal preparations.• Supported customers’ users during implementation, mentored customers’ engineering teams.• Coordinated team of 3 junior engineers; set goals and assessed performance.

Moscow

Moscow, Russian Federation

Providing IT infrastructure trainings for customers including hands-on labs and q&a sessions.

Moscow