Organizing and managing team (2 engineers, 2 scientific officer, assistant)Project Management NANOFOR 05The market of the genetic analyzer in terms of import substitution, identification of gaps, forming innovations to modernize the hardware, softwareOrganizing and conducting meetings with R&D IAP (6 programmers, 5 electronic engineers, chief designer) team, with the Director of the IAPTransfer of production to the plant Interacting with the marketing departmentConducting seminars for dealers and customersProvision of warranty and post-warranty service

The engineering group (13 people) includes: warehouse, service department, technical service, to work with SCC DivisionFull management of the engineering team (budget, monitoring overruns, scheduling)Manage all work processes in the engineering group, including:- Ensure proper and accurate performance of all members of the engineering group of his duties assigned to them by labor contracts and job descriptions;- To ensure rational distribution of load between the employees of engineering group;- Monitor compliance with workers Engineering Group internal regulations, rules and standards of occupational safety and fire safety, the state of production and labor discipline;- To exercise control over the work of the engineering team and all its employees;- Preparation and conduct of negotiations, meetings, presentations;- Develop documentation, proposals, recommendations, instructions, etc. necessary for the engineering group. Ensure maintenance engineering team workflow;- Certification and continuing education of employees of engineering group;- Monitor compliance with safety regulations;- Preparation of the established reporting, statistics on service work by type, date and performers;

Development and improvement of Engineering Technical Service Department workload: installing, training, maintenance, troubleshooting, repairing, technical upgrade, modification of Medical Equipment of Bakulev Center,Lead service engineer team,Design and development of Medical Device Status Database, development of internal documents and procedures in terms of calls, engineer's workflow & report,Organizing and control of engineers' schedule,Metrology, test and check of Medical equipment,Staff training and qualification improvement program,Organizing and accompanying 3-d party Service Support (GE, Siemens, Phillips etc)

Delivering service for medical devices, equipment for life science (biotech, pharmaceutical), food, water and environmental safety industries of multiple manufacturers (Analitik Jena, Bioscape, Ebro and others). Lead the coordination of service delivery Utilize resources effectively and meet financial & technical goals Create and nurture senior customer relationships Consideration of customer's reclamations.Align internally expectations with Sales for the customers Delivering service in different big projects in collaborations with other departments as validation (IQ/OQ/PV) and testing. Interaction with producers. Manage a Service Team (10 people). Develop and mentor service engineers, hold weekly meetings Support recruitment and staffingMonthly reports of Service DepartmentPersonal Responsability for 7M $ project with TNK-BP (oil company) + Business Unit Development in the company (project, construction, commissioning equipment: CT, multipurpose laboratory test stand with Gamma Ray scanner and others):planning, interacting with subcontractor, state authority, treaty making, registration and sertification process, active participating in tender processing, making presentationSales of new department:2012 – 4M $2013 – 4.5M+ $

developing BD Bioscience's flow citometry technical support in Russia and CIS. Organizing and general directing tech support in Russia&CIS (particularly in Kazakhstan, Armenia, Belorus) through partners and distributors. Flow cytometry (FACS Count, Calibur, Canto), Bioimaging Pathway Systems(435) installs, repairs and training customers. Supporting and training distributor's engineers. Market research in terms of meeting customer needs and requirements. Further analytical processing of those data in order to make recommendations for further improvement in delivering service. Maintaining and updating CRM data. Application support: immunology, haemotology, oncology, stem cell research, intracellular signaling (cytokines etc.)

installation, warranty and post warranty service, training customers to work and maintain equipment, consulting other engineers, promoting service contracts (MVD - Russian Police, Novosibirsk - academy town), performing team leader role, spare parts stock maintain, training regional service engineer (Kazakhstan, Belarus). Application support: sequencing and fragment analysis, HID (human identification), small RNA research, food&water safety, pathogen application

installation, service, maintenance of biochemistry, immunology, hematology instruments, training customer