Mikhail Marshall-Wright Email & Phone Number

Los Angeles, California, United States

- Work closely with internal teams, partners, and customers to identify and define data conversion requirements-Validate, test, and maintain all developed data conversion models to ensure successful upload of data from 3rd party provider-Analyze existing conversion processes and identify/address problems impacting the quality of our data conversions and implementations-Strong SQL and SQL Server experience required-Write complex SQL queries and stored procedures

Washington D.C. Metro Area

• Perform business/system requirements analysis and review.• Identify the testable requirements and prepare the test strategy for each of the testing types identified. • Developed Flow Charts and Control Plans.• Write comprehensive test plans for functional, regression, acceptance and stress testing.• Perform Functional, regression, performance test execution.• Design and develop automated test scripts for Regression testing.• Facilitate the UAT at the client site.• Assist in post-production support-such as end-users support; troubleshooting of issues on relevant production like environments • Run various reports in ServiceNow and provide metrics to project management.• Walk end-user through problem-solving process.

Raleigh-Durham, North Carolina Area

• Manage healthcare interface development and implementation projects.• Develop real-time and batch HL7 interface programs for ADT, Results, and Orders.• Audit configuration of platforms in preparation for version upgrades.• Develop software to enhance transcription workflow platforms. Automate workflow processes to reduce number of FTEs.• Migrate accounts from legacy systems to the new platforms. Install and configure secure file transfer software. • Developed Flow Charts and Control Plans.• Developed, tested and established processing parameters for the MyWay application installed in the CVS MinuteClinic kiosks.• Participate on multiple Project Teams testing compliance to regulatory standards and providing input into the project design input requirements and product development quality plans.• Utilized various methods, such as, process capability data analysis, statistical process controls, and scientific sample size selection to ensure processes capability and repeatability, and to determine statistically valid sampling plans and Daily Builds.

Chapel Hill, North Carolina

● Troubleshoot building problems thoroughly before forwarding to district technicians, including checking for hardware errors, or damage, confirming that software is properly installed and updated, and checking cable connections to the hardware and in the wiring closets.● Perform routine maintenance on building hardware, cleaning of dirt and dust, hardware maintenance procedures, and Install hardware, software and re-imaging computers.● Assist with the maintenance of district databases, particularly those with student accounts.● Assist buildings with all technology purchases or donations, and with ordering of supplies needed for building technology.● Share solutions with technology staff and others through training and clear documentation within appropriate security constraints.● Maintain an organized system of clearly communicated documentation for processes related to the position.

IT Specialist responsible for design, implementation, and support of corporate network data; Train employees to use different programs.Interview high school students for internships.Provide guided tours for prospective students on campus; Process admission records; Present seminars to prospective students.Inspire interest of prospective attendees by marketing to middle and high school students.

Support the alliance-wide STARS Leadership Corps, which catalyzes regional partnerships to combine K-12 recruitment with college retention and workforce development, by teaching students with disabilities and providing tiered mentoringSupport Corps activities that emphasize the central values of technical excellence, leadership, civic engagement, service and community-building.

Programming Languages: HTML, JAVA, WebX, Adobe Photoshop.; Designed and optimized original site graphics and navigational elementsWorked collaboratively with leadership and employees to design and build a site that met their business requirements New site was praised by employees for accurately reflecting marketing messages while clearly and logically guiding site user

Provided consultation and guidance to meet the customers' specific wireless needs. Sold products and services, and actively solicited new customers through inside sales and store marketing events.Processed monthly expense reports, including supporting documents and budget code indexes.Controlled capital purchases, vendor relations, equipment tracking records, and informed clients of account status.Utilized expertise with Excel to create and maintain databases of customer and employee information.