▪Developed new features for the Email Security Gateway (ESG) product in the backend (Linux: C/C++) and frontend (Windows: Java client/server, JSP, HTML, etc)▪Worked on various next-release tasks such as new features, upgrading libraries, protocol versions (i.e. TLS), product versioning, security improvements ▪Debugged and resolved escalated issues within ESG by analyzing logs, testing with sample emails, using debugging tools, leading remote sessions with customers, and developing appropriate fixes▪Assessed and resolved security vulnerabilities within ESG brought to us via independent researchers, escalated issues, or our own Product Security and Incident Response Team▪Drafted root cause analysis documents for large customers who faced a critical bug or security incident▪Drafted release documentation and knowledge-base articles for known issues and mitigation▪Drafted security hardening documents to include ways to further improve the security of the product apart from the default configuration▪Overhauled the patch/hotfix process of ESG to be streamlined, simpler for the customers, and in accordance with sprint cycles▪Carried out development, building, packaging, documentation, and release of patches for many live versions of ESG▪Educated team members regarding components of ESG▪Represented my team in the application security corporate guild in an effort to improve code quality among products from a security standpoint through the use of application security testing tools

Teams:Integrated System Software Test: Linux Test Environment [11/2014 - Present]AIX Networking [01/2014 - 11/2014]Integrated System Software Test: PowerKVM [01/2014 - 07/2014]Projects: IBM Power Servers, PowerVM, AIX Kernel, RedHat Enterprise Linux 6.7, 6.8, 7, 7.1, 7.2, SuSE 11 SP1/2/3/4 12 SP1, Ubuntu 12.04, 14.04, 14.10, 15.04, 15.10, 16.04▪Developed, supported, and tested networking software for operating systems on the AIX Networking team▪Performed automated and functional software testing of Linux distributions (IBM PowerKVM, Redhat, Ubuntu, and SUSE) in virtualized (PowerVM, PowerKVM) and non-virtualized (PowerNV) environments running on Power 8 Servers on the Integrated Software and Systems Test team▪Tested networking, storage, and graphics hardware▪Planned and executed testing of a virtualization management web application▪Created and tracked bug reports for software and firmware issues found, working with developers until fixes were integrated▪Set up, administered, and maintained numerous servers

Enterprise Data Warehouse - Quality Assurance & Resource ManagementProject: Multi-System Deployment Manager▪Developed the Multi-System Deployment Manager big data deployment application for the Quality Assurance and Resource Management Team in an enterprise data warehouse environment

LabVIEW FPGA Compiler TeamProjects: Linux CompileWorker UI, Labview FPGA Fixed-Point Data type▪Created the Compile Worker Linux GUI and Improved the Fixed-Point Data type on the LabVIEW FPGA Compiler Team