Mikhaila Haithcock Email & Phone Number

Myrtle Beach, Sc, Us

United States

Murrells Inlet, South Carolina, United States

- Scheduling and coordinating patient and doctor appointments - Processing new patient intake forms, insurance, and demographics. - Documenting patient charts and paperwork (HIPPA authorization, patient intake forms,etc) - Greeting patients and coordinating where they need to go. - Collecting patient's co-payment/cost shares. - Reviewing billing ledger with patients regarding any outstanding balances. - Answering phones, coordinating schedules. - Gathering and reporting new patient appointment statistics

Myrtle Beach, South Carolina, United States

- Answering multiple incoming calls addressing medical claims, service billing, and appointments. - Developed training and development programs for new and tenured employees- Scheduling, coordinating, and hosting meetings with clients.- Executed reporting process of trending opportunities and success of employee performance metrics. - Served as a primary point of contact addressing inquires and areas of concern. - Developed positive relations with external clients and employees.- Successfully improved employee satisfaction by creating better means of communications with multimedia. - Keeping track of meeting minutes.- Identifying opportunities and creating pathways to success- Edited training and policy proposal documents for tenured and new hires