Manage and lead the Business Risk Department to assure GSM, MFS (Mobile Financial Services) and ICT revenues. Automated, designed and implemented end to end controls to assure Roaming, Data and Subscription RevenuesLiaise and work with all business heads to ensure that controls are in place for all products and services related to revenue generation.Review, validate and approve all new product launches for commercial and technical viability. This includes assessing and mitigating the associated revenue risks and executing pre and post launch validations.Reconcile Source (MSC, EGSN, etc.), billing and reporting platforms to maintain variances under Senior Management targets.

Design and implement automated revenue and transaction monitoring, for all major profit contributing platforms within Digicel Group.Project Management skills used in the current platform upgrades of the Revenue Assurance Management Systems (RAMS) which has to include a very strong change control process.

Liaised with Technical/Operational, Business Intelligence and Commercial teams and provided quality control assessments on both new products and reporting.

Analyse, Investigate and resolve all anomalies that arise from variances in the assigned Key Performance Indicators (KPI) .Create and Maintain BO reports for Revenue Assurance Management System.

Carried out wholesale (Carrier to Carrier) billing of international calls for the Group.Conducted end to end testing and reconciliations for international calls.Ensured timely updates of Pricing and reporting on Interconnect products.