Mikhail Maksimov Email & Phone Number

Duties:• Leading the direction of foreign languages learning in the company (development and implementation of a foreign language training program)• Conducting CustDev to improve learning processes• EJM formation• Building the learning process in other countries• Launching projects to involve employees in the learning process• Analysis of business and employee needs to offer the most optimal solution• Evaluation of employee training results• Creating online courses using LMS constructors (Articulate Rise, Articulate Storyline, internal collector)• Search and analysis of training and development service providers• Participation in procurement procedures, tendersProgress:• Achieved a steady increase in applications for training (30-40 new employees come every month).• Launched projects in the company:mass assessment of the level of English proficiency in the companythe first Olympiad in Foreign Languages• Launched 6 new training products for company employees

Москва, Россия

Duties:• Organized and conducted training in various formats (full-time, online, remote)• Supported training programs for managers of Sber ecosystem• Participated in cross-functional working groups• Worked in a SCRUM team• Developed training programs in various formats (bite-size programs, blended learning programs, webinars, e-learning, marathons)• Participated in negotiations with providers on the development of training solutions• Conducted in-depth interviews to analyze needs• Compiled test questions to test students' knowledge• Briefed speakers• Identified employees' training needs• Communicated with students and lecturers of the courses in order to get feedback to improve the content• Coordinated document flow (participation in procurement procedures, including analysis of commercial proposals, preparation of packages of documents for tenders, payment of contracts, calculation of estimates)• Worked with 1C and the Success Factors training platform"• Engaged in the preparation of reports and presentations on programs• Developed scenarios for facilitation sessions for group discussionsTrack record:• Supervised 12 training programs at the same time• On all training programs I supervised, CSI>9.2 NPS>80%• Participated in the development and design of 6 training programs, including courses on talent development, the basics of people management, interviews with candidates, and so on. (one of the courses "Managing remote teams and employees" was replicated throughout Russia)• Adapted 3 training programs for distance learning format• Developed 3 e-courses from scratch• Led the project in analyzing and adjusting the Customer Journey Map for external customers• Conducted more than 30 in-depth interviews to determine the needs of the customer and clients• Developed and implemented a post-work training system based on the responsibility development program

Москва, Россия

Duties:• Participated in projects related to the study of the labor market• Created job profiles• Collected and analyzed a large amount of information for salary market research• Prepared reports in Excel and Word• Prepared presentations on the results of research in the PowerPoint programTrack record:• During the internship, closed 2 salary market research projects• In the project for Gazprom on the analysis of the wage market in the oil and gas industry, analyzed the level of wages for all regions of the Russian Federation• Prepared final reports and presentations on 2 key projects: Gazprom and KOMOS GROUP

Магистр, Международный Бизнес

Программа Дополнительного Образования Для Получения Второго Диплома, Переводчик В Сфере Профессиональных Коммуникаций

Бакалавр, Внешнеторговый Менеджмент