Mikhail N.

Mikhail N. Email and Phone Number

Co-Founder | COO Element Web Craft @ Element Web Craft
Prague, Czechia
Mikhail N.'s Location
Prague, Prague, Czechia, Czech Republic
Mikhail N.'s Contact Details

Mikhail N. personal email

n/a
About Mikhail N.

Technical Proficient, Highly Self-Motivated, Programmer, IT Service Manager and General Manager with more than 4 years. Experience includes Web development, Web Design, IT infrastructure Management, IT Service and Consultations of B2B and B2C customers and Project Management. Leader and team player with an emphasis on providing quality technical work and technically sound solution in a time line manner. A hard worker who is adaptable to different work experience and able to learn and use programs with else.

Mikhail N.'s Current Company Details
Element Web Craft

Element Web Craft

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Co-Founder | COO Element Web Craft
Prague, Czechia
Website:
elementwebcraft.com
Employees:
2
Mikhail N. Work Experience Details
  • Element Web Craft
    Co-Founder | Coo Element Web Craft
    Element Web Craft
    Prague, Czechia
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  • Uw Matrix
    Founder | Ceo Uw Matrix
    Uw Matrix 2023 - Present
    View
  • Llc
    Founder And General Director
    Llc "Unity Wave" Feb 2017 - Present
    Russian Federation
    - HR Leadership: Directed comprehensive HR operations, boosting team performance 25% through effective leadership and skill development of a 15-member professor team.- Strategic Marketing: Led campaigns, achieving 30% higher lead generation and expanding student enrollment by promoting study-abroad courses for university opportunities.- Efficient Operations: Optimized recruitment, accounting, and tax processes, lowering administrative overhead by 15%.- Enhanced Relations: Improved client-professor interactions, driving a 20% client satisfaction increase and heightened course engagement.- Global Expansion: Forged partnerships, increasing student enrollment by 40% and overall business growth by 35%.- Innovative Curriculum: Created Robotics courses, raising student engagement by 25% and contributing to 12% business growth.
  • Nda
    Technical Manager
    Nda Oct 2023 - Apr 2024
  • Slotegrator
    Head Of Technical Support
    Slotegrator Oct 2021 - Aug 2023
    - Customer Onboarding Optimization: Led support team, achieving 3x faster onboarding.- Efficient Workflow Redesign: Streamlined negotiations, reducing turnaround by 40%.- KPI Metrics Implementation: Established 95% response rate, boosting satisfaction by 20%.- Rapid Onboarding: Introduced 3-4 weeks productivity timeline.- API Integration: Expanded support, enabling B2B integration for enhanced usability.-SLA Implementation: Attained 4x issue resolution, minimizing downtimes.- Technical Collaboration: Enhanced features for 25% higher satisfaction.- Exhibition Impact: 4x lead gen and post-sales success.- Downtime Reduction: 30% less downtime through proactive monitoring.- Issue Resolution: 15% faster resolution, 10% higher loyalty.
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  • Slotegrator
    Project Manager
    Slotegrator Sep 2022 - Jan 2023
    - Strategic Risk Management: Applied robust strategies, reducing project delays and cost overruns by 5% through proactive issue resolution.- Effective Team Leadership: Led cross-functional teams across four units, boosting efficiency by 10% and project completion rates.- Streamlined Project Development: Delivered 95% projects on schedule, elevating client satisfaction.- Collaboration: Informed decisions led to 12% scope reduction and 15% increased alignment with strategic goals.- Cross-Functional Collaboration: Seamless teamwork among Dev BackEnd, FrontEnd, Business Analytics, and QA, elevating product quality by 18%.
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  • Llc
    General Director
    Llc "Antarius-It" May 2017 - 2023
    Russian Federation
  • Slotegrator
    Senior Technical Support Specialist
    Slotegrator Aug 2020 - Oct 2021
    - Multilingual Excellence: Achieved 90% customer satisfaction with English and Russian support, reducing response time by 15%.- Workflow Mastery: Oversaw 20+ projects, elevating completion efficiency by 20% in B2B workflows.- Swift Query Resolution: Achieved 95% issue resolution within first interaction for B2B and B2C customers.- Hot Fix Efficiency: Cut downtime 20% via adept hot fix management, ensuring uninterrupted service.- Strong Customer Relations: Strengthened customer ties by offering setup guidance, boosting retention by 10%.- Collaborative Documentation: Enhanced efficiency 15% by co-authoring technical docs with the development team.
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  • Unity Smoke - Lounge & Bar
    Founder And Managing Director
    Unity Smoke - Lounge & Bar Mar 2019 - Apr 2020
    Prague, The Capital, Czech Republic
    - Business Mastery: Demonstrated advanced business and accounting acumen, optimizing efficiency and achieving a 17% cost-effectiveness increase.- Global Communication: Expertly resolved conflicts and improved client relationships by 15% through exceptional international communication skills.- Adaptive Leadership: Reduced bottlenecks through flexible scheduling and task delegation, enhancing operational flow.- Staff Excellence: Led staff to a 25% productivity increase and 30% customer satisfaction surge via recruitment, training, and motivation.- Resource Optimization: Reduced excess inventory by 10% and increased revenue by 15% through strategic stock management and personalized sales approaches.
  • Entrepreneur Nikitin
    Entrepreneur Nikitin In Czech Republic(Prague)
    Entrepreneur Nikitin May 2019 - Feb 2020
    Prague, The Capital, Czech Republic
    IT Infrastructure Manager- Works directly with the owner of the company - Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.- Responsible for proposing a overall budget, delivering monthly revenue forecasts.- Supervising and directing employees in their day-to-day tasks.- Assess, approve, and administer all equipment, hardware, and software upgrades.- Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.- Manage and ensure optimal operation of all network hardware and equipment, including routers, switches and hubs.
  • Smoky Place
    Managing Director
    Smoky Place Feb 2017 - Jan 2019
    Prague, The Capital, Czech Republic
    Hookah Lounge management - Strong understanding of business management and accounting principles.- Excellent computer, problem-solving, and customer service skills.- Exceptional communication and interpersonal skills (communicating on international level)- Ability to diffuse tense situations and resolve conflicts.- Willingness to work during peak hours, including nights, weekends, and holidays.- Effectively delegate responsibilities, organise work tasks and maximize resources.- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.- Recruiting, training and motivating staff- Doing regular stock-takes and ordering as necessary- Growing sales based on statics of customers needs and visits- Making a statistics of customers needs, orders and visits
  • Milwaukee School Of Engineering
    Tower Assistance
    Milwaukee School Of Engineering Nov 2014 - Dec 2016
    Milwaukee School Of Engineering (Tower Apartment)
    - Collaborative Teamwork: Played an integral role within an 8-person team, achieving a 15% boost in cohesion and overall efficiency under the Building Manager's guidance.- Resident Satisfaction: Reduced unresolved issues by 90% through prompt response during off-hours, fostering a more positive living environment.- Building Excellence: Conducted meticulous walkthroughs, provided informative tours, and executed cleaning duties, enhancing building upkeep and resident satisfaction.- Operational Excellence: Streamlined apartment preparations and mail handling, leading to smoother building operations and reduced processing times.- Resourceful Project Execution: Successfully completed additional assignments, contributing to a 15% enhancement in overall tower apartment building operations.
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  • Zolotoy Pesok
    Administrator
    Zolotoy Pesok Feb 2012 - Dec 2015
    Yoshkar-Ola, Mari El Republic, Russian Federation
    www.zolotoy-pesok.com

Mikhail N. Skills

Robotics Programming Embedded Systems Web Development Web Design Program Development Computer Science Teamwork Team Leadership Creative Strategy C Programming Electronics Html 5 Electrical Engineering Php Jquery Javascript Microsoft Visual Studio C++ Microsoft Office Microsoft Word Microsoft Excel English Research Powerpoint Social Media Public Speaking Visual C# Hr Consulting Training Time Management Team Management Team Building Customer Service Leadership Microsoft Powerpoint Adobe Photoshop Advertising Office Administration Administration System Administration Adult Education Administrative Assistance Russian To English English To Russian Russian Python Matlab

Frequently Asked Questions about Mikhail N.

What company does Mikhail N. work for?

Mikhail N. works for Element Web Craft

What is Mikhail N.'s role at the current company?

Mikhail N.'s current role is Co-Founder | COO Element Web Craft.

What is Mikhail N.'s email address?

Mikhail N.'s email address is ni****@****soe.edu

What skills is Mikhail N. known for?

Mikhail N. has skills like Robotics, Programming, Embedded Systems, Web Development, Web Design, Program Development, Computer Science, Teamwork, Team Leadership, Creative Strategy, C Programming, Electronics.

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