Mikhail N. Email & Phone Number

Prague, Czechia

Russian Federation

- HR Leadership: Directed comprehensive HR operations, boosting team performance 25% through effective leadership and skill development of a 15-member professor team.- Strategic Marketing: Led campaigns, achieving 30% higher lead generation and expanding student enrollment by promoting study-abroad courses for university opportunities.- Efficient.

- Customer Onboarding Optimization: Led support team, achieving 3x faster onboarding.- Efficient Workflow Redesign: Streamlined negotiations, reducing turnaround by 40%.- KPI Metrics Implementation: Established 95% response rate, boosting satisfaction by 20%.- Rapid Onboarding: Introduced 3-4 weeks productivity timeline.- API Integration: Expanded support.

- Strategic Risk Management: Applied robust strategies, reducing project delays and cost overruns by 5% through proactive issue resolution.- Effective Team Leadership: Led cross-functional teams across four units, boosting efficiency by 10% and project completion rates.- Streamlined Project Development: Delivered 95% projects on schedule, elevating client.

Russian Federation

- Multilingual Excellence: Achieved 90% customer satisfaction with English and Russian support, reducing response time by 15%.- Workflow Mastery: Oversaw 20+ projects, elevating completion efficiency by 20% in B2B workflows.- Swift Query Resolution: Achieved 95% issue resolution within first interaction for B2B and B2C customers.- Hot Fix Efficiency: Cut.

Prague, The Capital, Czech Republic

- Business Mastery: Demonstrated advanced business and accounting acumen, optimizing efficiency and achieving a 17% cost-effectiveness increase.- Global Communication: Expertly resolved conflicts and improved client relationships by 15% through exceptional international communication skills.- Adaptive Leadership: Reduced bottlenecks through flexible.

Prague, The Capital, Czech Republic

IT Infrastructure Manager- Works directly with the owner of the company - Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.- Responsible for proposing a overall budget, delivering monthly revenue forecasts.- Supervising and directing employees in their day-to-day.

Prague, The Capital, Czech Republic

Hookah Lounge management - Strong understanding of business management and accounting principles.- Excellent computer, problem-solving, and customer service skills.- Exceptional communication and interpersonal skills (communicating on international level)- Ability to diffuse tense situations and resolve conflicts.- Willingness to work during peak hours.

Milwaukee School Of Engineering (Tower Apartment)

- Collaborative Teamwork: Played an integral role within an 8-person team, achieving a 15% boost in cohesion and overall efficiency under the Building Manager's guidance.- Resident Satisfaction: Reduced unresolved issues by 90% through prompt response during off-hours, fostering a more positive living environment.- Building Excellence: Conducted meticulous.

Yoshkar-Ola, Mari El Republic, Russian Federation

www.zolotoy-pesok.com