Mikhail Orlov
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Mikhail Orlov Email & Phone Number

Customer Success Specialist at Apria Healthcare Group, Inc.
Location: Santa Monica, California, United States 4 work roles 1 school
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Role
Customer Success Specialist
Location
Santa Monica, California, United States

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Mikhail Orlov is listed as Customer Success Specialist at Apria Healthcare Group, Inc., based in Santa Monica, California, United States. AeroLeads shows a matched LinkedIn profile for Mikhail Orlov.

Mikhail Orlov previously worked as Snap Lens Academy Scholar (AR) at Snap Inc. and Product Design Intern at Tinder. Mikhail Orlov holds Bachelor Of Science - Bs, Interaction Design (Ixd) from Santa Monica College.

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Email format at Apria Healthcare Group, Inc.

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Apria Healthcare Group, Inc.

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About Mikhail Orlov

Hi, I'm Mikhail Orlov. 👋I’m an Interaction Designer with a strong background in UX/UI, AR/XR development, and AI-driven content creation. 🎨 Graduating with a BS in Interaction Design, I recently completed the Snap Lens Academy, where I honed my skills in AR/XR development and UX through innovative digital experiences. 🚀 I thrive on driving user satisfaction and business growth through impactful design projects.I’m also passionate about making coffee ☕—almost daily attempting (and often failing) at latte art! 🎯 Beyond my work, I’m excited to inspire creativity and bring joy through cutting-edge design solutions. ✨ Check out my portfolio!

Current workplace

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Apria Healthcare Group, Inc.
Apria Healthcare Group, Inc.
Customer Success Specialist
Santa Monica, CA, US
AeroLeads page
4 roles

Mikhail Orlov work experience

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Snap Lens Academy Scholar (Ar)

Santa Monica, California, United States

• Designed innovative Snapchat lenses using Blender, Generative AI, Lens Studio, and Adobe Suite, achieving over 5 million plays and estimated to reach 10 million by the end of the quarter.• Conducted research and user testing to create engaging, high-impact AR experiences that align with global brand strategies.• Collaborated with AR and content teams to produce immersive lenses, supporting materials, and creative assets.• Received professional development and mentorship, enhancing technical skills and creative approaches in augmented reality.

Jun 2024 - Aug 2024

Product Design Intern

West Hollywood, California, United States

• Enhanced user engagement by 3.4% through the development and design of new profile and discovery features, collaborating on intuitive UX designs, prototypes, and UI mock-ups using Figma and Adobe Creative Suite, focusing on visual design.• Increased feature adoption with over 2 million users within the first month by playing a key role in brainstorming, designing, and testing new product experiences through user flows, wireframes, and interactive prototypes, leveraging end-to-end product design skills.• Boosted user retention through the redesign of Tinder’s UI, including Dark Mode and a new 'It’s a Match!' screen, by conducting user research and collaborating with cross-functional teams to align design goals with product strategy, enhancing visual design.

Jun 2023 - Aug 2023

Ux/Ui Designer And Researcher | Customer Support

Calmarsi

Costa Mesa, California, United States

• Revamped Website Usability and Visual Design: Led user research initiatives and redesigned the website, resulting in a 31% surge in conversions and a 15% increase in session durations.• Data-Driven Customer Insights: Analyzed support data to identify trends, refining email communication strategies and significantly boosting customer satisfaction.• Collaborative Issue Resolution: Partnered with product and engineering teams to identify and mitigate frequent customer issues, leading to a 12% reduction in support inquiries and a 23% increase in monthly sales (approximately $110k/month).• Enhanced Customer Experience: Focused on optimizing customer journeys and refining logistics, contributing to improved user experiences and operational efficiencies.

Mar 2022 - Mar 2023
1 education record

Mikhail Orlov education

FAQ

Frequently asked questions about Mikhail Orlov

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What company does Mikhail Orlov work for?

Mikhail Orlov works for Apria Healthcare Group, Inc..

What is Mikhail Orlov's role at Apria Healthcare Group, Inc.?

Mikhail Orlov is listed as Customer Success Specialist at Apria Healthcare Group, Inc..

Where is Mikhail Orlov based?

Mikhail Orlov is based in Santa Monica, California, United States while working with Apria Healthcare Group, Inc..

What companies has Mikhail Orlov worked for?

Mikhail Orlov has worked for Apria Healthcare Group, Inc., Snap Inc., Tinder, and Calmarsi.

How can I contact Mikhail Orlov?

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What schools did Mikhail Orlov attend?

Mikhail Orlov holds Bachelor Of Science - Bs, Interaction Design (Ixd) from Santa Monica College.

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