Mikhail A. Rodríguez Acevedo Email & Phone Number

New York, United States

Queens, New York, Us

Bronx, Ny, Us

Responsible for the network infrastructure of 100+ Acacia Network sites• Responsible for the Camera system infrastructure• Designed, reconfigured and expanded the networks of various hotels from the Acacia Network Housing program• Managed and configured:o Peplink Routers (Balance 210/310/380/1350)o Cisco WAPs (Meraki and Aironet)o Cisco (Catalyst 2960, 3560, 3750, Nexus 9300) switches• Maintained Remote Desktop Manager application up to date with changes to facilitate remote access to network equipment• Maintain network related documentation up to date• Expanded on existing PRTG Network Monitoring platform to include network bandwidth utilization for remote sites• DHCP Server

Bronx, Ny, Us

Administration of Avaya IP Office Phone System• Configuration of call routing, auto attendants and call queues for 100+ Acacia sites• Manage and Troubleshoot Avaya Session Border Controller (SBC)• Troubleshoot cabling and communication issues for POTS lines and analog PBX systems• Provision extensions and set up phone features for end users• Deployment and turnup of new sites including installation of network equipment (Router, switch, Firewall/VPN Appliance) to IP phones• Technical lead for upgrade of the Avaya IP office solution• Documentation of VoIP infrastructure (2 main sites and 7 remote locations)

New York, New York, Us

• Configuration of hosted IP PBX, auto-attendant, call translations, call queues, SIP endpoints, paging systems, and SIP trunk deployment• Configuration and troubleshooting of Adtran 900E TDM/POTS voice gateways, Mediatrix ATA equipment, e-fax server, IP Networking

Santo Domingo, Distrito Nacional, Do

• Operation and maintenance of the core voice network• Troubleshoot call translation tables and routing on Nortel CS2K softswitch• Administration of Nortel 8600 Layer 3 switches: Routing, Spanning Tree, VLANS, VRRP and Nortel Multi-Link Trunking (MLT)• Lead engineer during the installation/integration of Genband SBC solution. Responsible for design, execution and documentation of the project. Also responsible for re-defining the processes for the set up of new corporate client post installation of the SBC• Designed a plan for migration of all SIP trunks to the newly provisioned SBC, including corporate clients and peers• Responsible for migrating all interconnections between national carriers from legacy TDM interconnects using SS7 to IP based trunks (SIP)• Worked with 4G personnel in evaluation and proposal of a new IMS solution• Configuration and installation of MGW (Mediatrix, Genband G2) and ATAs for clients with legacy (ISDN/POTS) PBX systems• Configuration/Troubleshooting of different PBX/Call Servers and IP Phones (Asterisk, Grandstream, Cisco, Avaya, Yealink, Mediatrix)• Maintenance of the CS2K Unix based servers (HP-UX and Solaris)• Troubleshooting and configuration of new trunks, SIP/TDM/SS7 and CENTREX• Resolve Local Number Portability (LNP) issues between local carriers• Work with the Dev team for integration of the VoIP platform and the CRM, allowing for quicker and more efficient provisioning of voice services• Work with sales and marketing in determining technical limitations of new products or projects

Santo Domingo, Distrito Nacional, Do

Santo Domingo, Distrito Nacional, Do

- Ensure WIND telecom's network uptime and availability.- Provide first level troubleshooting of the IP/MPLS and WiMAX/LTE networks.- Verify STP/Layer 2 configurations and routes.- Check for OSPF route and MPLS circuit availability.- Monitor WiMAX base stations and E-Node B for issues with antenna sectors, power and any unusual behavior (massive client disconnections, sudden increases in customer reports) indicating possible interference or other network related issues.- Communicate and coordinate with electromechanical and maintenance engineers for timely maintenance or repair of backup genarators, inverters, rectifiers, UPS and A/C systems.- Troubleshoot network issues on Cisco switches (36xx, 37xx, 9k Series) and backhaul links (Fiber & Microwave). Microwave equipment include EXALT, Motorola and Ceragon radios.- Monitor network traffic to avoid possible bottlenecks between high volume nodes and international links toward upstream providers.- 1st level troubleshooting for corporate clients, where we would assist in identifying the root cause of outages/affections, determine a course of action and follow up with the client to ensure service was left in working order.

- Troubleshoot, maintain, repair (replace and/or order components as necessary) and prepare work stations for day to day operations of a military organization- Assist with cable runs and installation of network equipment to grow the network and extend LAN coverage area- Maintain print servers and network printers online and functional- Provide end users with support in using the different applications necessary for the day-to-day

Littleton, Colorado, Us

- Provide information on different plans and service coverage to clients- Troubleshoot mobile phone communication issues- Create tickets for outages- Resolve billing complaints- Perform migrations, PTN changes and equipment swaps

Associate'S Degree, Information Technology

Bachelor Of Engineering - Be, Computer Systems Networking And Telecommunications