- Monitor online news related to Pertamina Lubricants, industry trends, competitors, and relevant topics- Analyzed media coverages to identify key themes, sentiment, and potential impacts- Prepared daily and weekly reports with summaries of the media coverages, highlighting significant findings and insights

- Reviewed media monitoring reports and provided coverages updates for clients including DBS, Link Net, NBA, Pertamina Geothermal Energy, and in-Lite- Conducted in-depth coverage analysis, benchmarking clients against their competitors- Drafted and translated media documents such as press release, media information, media update, and photo caption- Assisted client communication programs alongside consultants while building media relationship

- Cultivated strong user relationships across diverse communication channels, such as Telegram, Campaign #ForChange App, and Appstore & Playstore dashboard- Successfully managed the Lead Generations Project, generating over 300 leads and significantly boosting installs and new users on Campaign #ForChange App- Organized the User Relations Team's inaugural online event called "Virtual Hangout with Changemakers", which drew over 150 participants and enhanced app installs, challenge completions, and user engagement on Campaign #ForChange App- Conducted comprehensive research to support and drive the success of all User Relations Team projects