Miki Tosovic Email & Phone Number

Melbourne, Victoria, Australia

Train & supervise new staff; Organise & document new processes; Team supervision including workflow & performance management; Client relations & meetings to finalise specifications; Script online surveys; Process databases, data cleansing, plus necessary outputs for data interpretation; Produce rudimentary & advanced statistical outputs; Provide support on questionnaire development & markup; Proofread questionnaires; Work with sampling teams to organise & define project sample requirements; Project manage fieldwork.Key achievements High value delivery to major stakeholders & governments particularly during COVID, data deliveries that underpinned decisions & public policies across both Australia & New Zealand, plus helped drive important decisions for numerous private & public sector organisations. Stabilised the team that was shaken by redundancies & a restructure when I arrived. Returned the business to a profitable, efficient & trustworthy organisation in the eyes of internal clients, while keeping the moral & engagement of the team high. Helping the business in one case to streamline a process to efficiently deliver a project worth $5 million annually. This process assisted the running of another project worth potentially even more. Managed a P&L while working with finance teams to ensure profitability.

New Zealand