Teaching Data Analytics and Data Visualization, from beginner to advanced levels.

Leading the development and implementation of all planned data layers, promoting the transformation of data engineering into data-ops. Responsible for improving business performance by reducing time-to-market, enabling more complex data features, and enhancing processes and collaboration. Defined clear paths to develop, maintain, and harmonize data models, generating a metadata model serving the business. Ensured the use of AI in development layers within data engineering.

Managed customer master data, developing a plan for measurement and correction of erroneous data. Developed descriptive, diagnostic, predictive, and prescriptive analytics solutions, and implemented process automation based on data. Built data visualizations for various business areas, facilitating timely access to information for decision-making.

Deepened customer knowledge to identify new development opportunities and improve customer experience. Supervised the development of data models, analysis, reports, and KPI management, ensuring efficient decision-making within the company. Executed andanalyzed customer loyalty campaigns, seeking efficiencies and creating continuous customer bonds.

Led the implementation of a single, reliable customer database for all businesses, optimizing customer management. Implemented cybersecurity systems that protected the company’s key information assets.

Developed and managed technological tools for strategic management, contributing to the analysis and monitoring of critical information. Implemented security and risk management solutions, protecting the bank's strategic data.

Participated in the development of applications for strategic planning and analysis, optimizing the quality of the information used in the bank.

Implemented the Siebel CRM migration, ensuring the integrity and continuity of customer management processes.

Managed ETL processes and administered Oracle, SQL Server, and other databases in AIX, Windows Server, and Linux environments.

Developed enterprise applications: School System, ERP, CRM, BSC, Administrative Complaints (ODECO), GSM Failures, On-Demand Portal. Created reports using Reporting Services.

Inventory Clerk.