Mikkel Lindø Kristensen

Mikkel Lindø Kristensen Email and Phone Number

Freelance Lead UX Designer | Digital Consultant @ with MILK
Copenhagen, DK
Mikkel Lindø Kristensen's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Mikkel Lindø Kristensen's Contact Details

Mikkel Lindø Kristensen work email

Mikkel Lindø Kristensen personal email

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About Mikkel Lindø Kristensen

I'm a UX Lead & Service Designer with a 10 years track record of driving positive impact in billion dollar industries, and 12+ years within research and UX.Experience as a solo designer from million dollar software projects within banking, shipping, and logistics, as well as leadership experience leading a global high-performing team of 9 designers.I translate complex business processes into intuitive and delightful experiences, and facilitate seamless workflows in B2B and B2C contexts.Feel free to contact me and let's grab a coffee - with MILK!Profile: Design Leadership, UX, Service Design, strategy, story-telling, concept development, co-creation, user involvement, digital prototyping, and copywriting.

Mikkel Lindø Kristensen's Current Company Details
with MILK

With Milk

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Freelance Lead UX Designer | Digital Consultant
Copenhagen, DK
Employees:
1
Mikkel Lindø Kristensen Work Experience Details
  • With Milk
    Freelance Lead Ux Designer | Digital Consultant
    With Milk
    Copenhagen, Dk
  • A.P. Moller - Maersk
    Head Of Ux For Fulfilled By Maersk
    A.P. Moller - Maersk Dec 2022 - May 2024
    Copenhagen, Capital Region, Denmark
    As Head of UX for Fulfilled by Maersk, I had the overall responsibility for the design direction and design execution, including management, coaching and mentoring a team of 9 UX designers across Malaysia, China, Denmark, Spain, Portugal, and the US. Fulfilled by Maersk covers warehouses, depots, e-fulfilment and middle & last mile and much more. Work tasks included:- Coaching career development and mentoring the designers of my team- Creating the knowledge foundation and… Show more As Head of UX for Fulfilled by Maersk, I had the overall responsibility for the design direction and design execution, including management, coaching and mentoring a team of 9 UX designers across Malaysia, China, Denmark, Spain, Portugal, and the US. Fulfilled by Maersk covers warehouses, depots, e-fulfilment and middle & last mile and much more. Work tasks included:- Coaching career development and mentoring the designers of my team- Creating the knowledge foundation and customer insights as the basis for the entire organisation to align around- Facilitating innovation with Customers, Users, Product Owners, Software Engineers, SMEs, Architects, and Data Scientists to structure outcomes into desirable and feasible roadmaps- Translating stakeholder input into designs that delight users through Design Thinking and the Double Diamond Process- Inspiring designers and senior management with my can-do attitude, combining a think big mindset with attention to detail - all to ultimately bring value by showcasing tangible designs and resultsMy profile provides me with in-depth understanding of the entire supply chain. My curiosity and creative flair allow me to innovate, strategise, plan, and execute on the entire process of a billion dollar industry through design thinking. Everyday, I combine hands-on design execution with leading and cheering for the best designers in the world <3 Show less
  • A.P. Moller - Maersk
    Lead Ux Designer
    A.P. Moller - Maersk Jun 2021 - Nov 2022
    Copenhagen, Capital Region, Denmark
    I was a Lead UX Designer in Oceans Operations and Network Design, Service Delivery, and later in Warehouse and Depots.Work tasks included:- Creating the knowledge foundation and customer insights as the basis for the entire organisation to align around- Facilitating innovation with Customers, Users, Product Owners, Software Engineers, SMEs, Architects, Data Science and structure outcomes into desirable and feasible roadmaps- Translating stakeholder input into delightful… Show more I was a Lead UX Designer in Oceans Operations and Network Design, Service Delivery, and later in Warehouse and Depots.Work tasks included:- Creating the knowledge foundation and customer insights as the basis for the entire organisation to align around- Facilitating innovation with Customers, Users, Product Owners, Software Engineers, SMEs, Architects, Data Science and structure outcomes into desirable and feasible roadmaps- Translating stakeholder input into delightful designs with Design Thinking and the Double Diamond Process. - Seeking to inspire junior designers and senior management with my can-do attitude, combining a think big mindset with attention to detail - all to ultimately bring value by showcasing tangible designs and results Show less
  • A.P. Moller - Maersk
    Senior Ux Designer
    A.P. Moller - Maersk Nov 2019 - May 2021
    Copenhagen, Capital Region, Denmark
    I worked as Senior UX Designer in Development, Operations, where work tasks included the following:- I designed crucial parts of a decision support tool for our operators that enables them to orchestrate vessels and cargo for the world's largest shipping line- I based my design decisions on research, including behavioural data and in-depth interviews with operators from all over the world - with whom I facilitated co-creation and user acceptance tests- I was responsible… Show more I worked as Senior UX Designer in Development, Operations, where work tasks included the following:- I designed crucial parts of a decision support tool for our operators that enables them to orchestrate vessels and cargo for the world's largest shipping line- I based my design decisions on research, including behavioural data and in-depth interviews with operators from all over the world - with whom I facilitated co-creation and user acceptance tests- I was responsible for the design process and implementation of design for for 3+ SCRUM teams Show less
  • Danske Bank
    Senior User Experience Designer
    Danske Bank Dec 2018 - Oct 2019
    Copenhagen Area, Capital Region, Denmark
    Work tasks included- Concept development for the future Mobile Bank- Concept development and implementation of design for District - the digital bank for corporate customers- Research, incl. triangulation of statistics and qualitative research- Analysis and synthesis of insights for design decisions- Extensive stakeholder management- Project management of digital features for the digital bank for both retail and corporate customers
  • Danske Bank
    User Experience Designer
    Danske Bank Sep 2017 - Dec 2018
    Copenhagen Area, Capital Region, Denmark
    UX Designer in Group DevelopmentWork tasks included- 40+ conducted interviews and prototype testing in Danish, Norwegian, and Swedish- Concept development of digital solutions for both Business and Personal segments- Ideation and workshop facilitation- Wireframe, mock-up, and prototype- Production of final screen design- Copy & Tone of Voice production and moderation
  • Danske Bank
    Business Innovation Graduate
    Danske Bank May 2016 - Aug 2017
    Copenhagen, Denmark And Stockholm, Sweden
    Business Innovation Graduate within Business Development.1st Rotation: Digital Customer Experiences, Personal Banking, Denmark.2nd Rotation: Market Strategy, Personal Banking, Sweden.3rd Rotation: UX Design in Future Financing, Business Banking, Denmark.
  • Moment A/S
    Member Of Moment Talent
    Moment A/S 2012 - 2017
    Copenhagen Area, Denmark
    Moment Talent is an attractive network for top talented students and recent graduates from universities, business schools and engineering colleges. Candidates are evaluated based on their GPA, CV, social competencies, and they have taken a People Test System Logic test with a very satisfying result.http://www.moment.dk/
  • Dxc Technology
    Associate Professional Business Analyst
    Dxc Technology Sep 2015 - Apr 2016
    Copenhagen Area, Denmark
  • It University Of Copenhagen
    Teacher'S Assistant For Msc In Digital Design And Communication
    It University Of Copenhagen Aug 2014 - May 2015
    Copenhagen Area, Denmark
    TA in Interaction Design (Autumn 2014)TA in Introduction to Service Design (Spring 2015)TA in Digital Innovation (Spring 2015)As a Teacher's Assistant, I have been responsible for guiding five groups of 4-5 master students with their exam projects. This included monitoring their process, providing theoretical feedback and motivating/coaching them through their design iterations.In Introduction to Service Design, I had a total of 65 students. I was responsible for… Show more TA in Interaction Design (Autumn 2014)TA in Introduction to Service Design (Spring 2015)TA in Digital Innovation (Spring 2015)As a Teacher's Assistant, I have been responsible for guiding five groups of 4-5 master students with their exam projects. This included monitoring their process, providing theoretical feedback and motivating/coaching them through their design iterations.In Introduction to Service Design, I had a total of 65 students. I was responsible for theoretical and practical inputs and offered individual supervision on exams. Show less
  • It University Of Copenhagen
    Student Assistant At The International Office And Student Affairs & Programmes
    It University Of Copenhagen Apr 2014 - Feb 2015
    Copenhagen Area, Denmark
    Student Affairs and Programmes is the administrative department of the IT-University of Copenhagen. The department deals with administrative tasks concerning all aspects of studying at the university, varying from SU, Exams, Student Life, Studying Abroad and more.Work tasks included:- Administration of and communication with Outgoing and Incoming Exchange Students- Information meetings- Credit transfer- Communication with partner universities- Evaluation… Show more Student Affairs and Programmes is the administrative department of the IT-University of Copenhagen. The department deals with administrative tasks concerning all aspects of studying at the university, varying from SU, Exams, Student Life, Studying Abroad and more.Work tasks included:- Administration of and communication with Outgoing and Incoming Exchange Students- Information meetings- Credit transfer- Communication with partner universities- Evaluation administration- Updating and Improving the online Studyguide- Administration of applications and enrolling of new students Show less
  • It-Universitetet I København
    Student Assistant For Professor Research Groups
    It-Universitetet I København Apr 2014 - Dec 2014
  • Ministry Of Foreign Affairs Of Denmark.
    Intern At The Department Of Press, Culture & Public Diplomacy
    Ministry Of Foreign Affairs Of Denmark. Jul 2012 - Jan 2013
    Berlin, Germany
    The Royal Danish Embassy in Berlin represents the nation of Denmark in Germany. The department of Press, Culture & Public Diplomacy is responsible for press contact, representing and teaching about the Danish Culture and for the contact to all NGOs.Work tasks included:- Structuring the procedure for PR for our events at the Embassy- Gathering information for Danish artists in Berlin and structuring it on a website.- Representing Denmark at the Nordic Meetings for Press &… Show more The Royal Danish Embassy in Berlin represents the nation of Denmark in Germany. The department of Press, Culture & Public Diplomacy is responsible for press contact, representing and teaching about the Danish Culture and for the contact to all NGOs.Work tasks included:- Structuring the procedure for PR for our events at the Embassy- Gathering information for Danish artists in Berlin and structuring it on a website.- Representing Denmark at the Nordic Meetings for Press & Culture- Promoting, coordinating, and executing several bigger events at the Embassy- Designing the Invitations sent out to hundreds of guests- Tours and presentations for visitors at the Embassy - conducted in Danish, English, and German- Communicating with Danish artists in Berlin- Answering questions regarding all aspects of culture from Danish and German citizens in Germany. Show less
  • University Of Copenhagen
    Student Assistant At The Eu Office
    University Of Copenhagen Aug 2011 - Jun 2012
    Ole Maaløes Vej 3 I Www.Eu.Ku.Dk/English
    The EU Office is responsible for helping researchers apply for funds through the 7th Framework Programme of EU, taking over the administrative workload and maintaining good conditions for the researchers at University of Copenhagen to get best possible results in their research projects.Work tasks included:- Correspondance and coordination with EU partners in research projects.- Maintaining and updating webpage- Administration of projects- Partially optimising legal… Show more The EU Office is responsible for helping researchers apply for funds through the 7th Framework Programme of EU, taking over the administrative workload and maintaining good conditions for the researchers at University of Copenhagen to get best possible results in their research projects.Work tasks included:- Correspondance and coordination with EU partners in research projects.- Maintaining and updating webpage- Administration of projects- Partially optimising legal contracts- Producing communication material- Ad hoc Show less
  • Aarhus University
    Supporter At The Ict Department
    Aarhus University Sep 2010 - Jun 2011
    Fuglsangsallé 4, 8210 Aarhus V
    The ICT Department is responsible for solving IT-problems for employees at Business & Social Sciences, Aarhus University.Part of the group Advanced Multimedia Group. Work tasks included:- Day-to-day support of general IT problems for both students and employees- Filming lectures for HD-students- Translating manuals from Danish to English- Working on overall communication strategy for Advanced Multimedia Group- Preparing long-distance conferences/exams
  • Aarhus University
    Student Assistant At The International Office
    Aarhus University Nov 2008 - Jan 2010
    Fuglesangsallé 4, 8210 Aarhus V
    The International Office at Aarhus School of Business is responsible for all Exchange students, whether Incoming or Outgoing, including accommodation, course selection, social events, and information meetings.Work tasks included:- Day to day counseling of ASB and international exchange students. - Information meetings for ASB students (Danish as well as international) in relation to exchange. - Employment of student tutors for the introduction weeks. - Event management… Show more The International Office at Aarhus School of Business is responsible for all Exchange students, whether Incoming or Outgoing, including accommodation, course selection, social events, and information meetings.Work tasks included:- Day to day counseling of ASB and international exchange students. - Information meetings for ASB students (Danish as well as international) in relation to exchange. - Employment of student tutors for the introduction weeks. - Event management and coordination of integrative measures for international students, introduction week, social programme etc.- Day to day communication with international partner institutions and Danish public authorities in connection with student exchange. - General office-work including IT tasks like online application and evaluation forms and working with databases. Show less

Mikkel Lindø Kristensen Skills

Service Design Research Marketing Communications Public Relations Translation Intercultural Communication Strategy Qualitative Research Cultural Awareness Communications Planning Social Media Microsoft Office Social Networking Digital Innovation Digital Rhetoric Interaction Design Digital Media Strategic Communications International Relations User Experience Danish German English Project Management Concept Development Teaching Lecturing Administration Business Development Presentations Sketch

Mikkel Lindø Kristensen Education Details

Frequently Asked Questions about Mikkel Lindø Kristensen

What company does Mikkel Lindø Kristensen work for?

Mikkel Lindø Kristensen works for With Milk

What is Mikkel Lindø Kristensen's role at the current company?

Mikkel Lindø Kristensen's current role is Freelance Lead UX Designer | Digital Consultant.

What is Mikkel Lindø Kristensen's email address?

Mikkel Lindø Kristensen's email address is mikkell@itu.dk

What schools did Mikkel Lindø Kristensen attend?

Mikkel Lindø Kristensen attended Syddansk Universitet - University Of Southern Denmark, It-Universitetet I København, Aarhus Universitet, Otto-Friedrich-Universität Bamberg.

What are some of Mikkel Lindø Kristensen's interests?

Mikkel Lindø Kristensen has interest in Education.

What skills is Mikkel Lindø Kristensen known for?

Mikkel Lindø Kristensen has skills like Service Design, Research, Marketing Communications, Public Relations, Translation, Intercultural Communication, Strategy, Qualitative Research, Cultural Awareness, Communications Planning, Social Media, Microsoft Office.

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