Mikkel Lindø Kristensen Email and Phone Number
Mikkel Lindø Kristensen work email
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Mikkel Lindø Kristensen personal email
I'm a UX Lead & Service Designer with a 10 years track record of driving positive impact in billion dollar industries, and 12+ years within research and UX.Experience as a solo designer from million dollar software projects within banking, shipping, and logistics, as well as leadership experience leading a global high-performing team of 9 designers.I translate complex business processes into intuitive and delightful experiences, and facilitate seamless workflows in B2B and B2C contexts.Feel free to contact me and let's grab a coffee - with MILK!Profile: Design Leadership, UX, Service Design, strategy, story-telling, concept development, co-creation, user involvement, digital prototyping, and copywriting.
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Freelance Lead Ux Designer | Digital ConsultantWith MilkCopenhagen, Dk -
Head Of Ux For Fulfilled By MaerskA.P. Moller - Maersk Dec 2022 - May 2024Copenhagen, Capital Region, DenmarkAs Head of UX for Fulfilled by Maersk, I had the overall responsibility for the design direction and design execution, including management, coaching and mentoring a team of 9 UX designers across Malaysia, China, Denmark, Spain, Portugal, and the US. Fulfilled by Maersk covers warehouses, depots, e-fulfilment and middle & last mile and much more. Work tasks included:- Coaching career development and mentoring the designers of my team- Creating the knowledge foundation and… Show more As Head of UX for Fulfilled by Maersk, I had the overall responsibility for the design direction and design execution, including management, coaching and mentoring a team of 9 UX designers across Malaysia, China, Denmark, Spain, Portugal, and the US. Fulfilled by Maersk covers warehouses, depots, e-fulfilment and middle & last mile and much more. Work tasks included:- Coaching career development and mentoring the designers of my team- Creating the knowledge foundation and customer insights as the basis for the entire organisation to align around- Facilitating innovation with Customers, Users, Product Owners, Software Engineers, SMEs, Architects, and Data Scientists to structure outcomes into desirable and feasible roadmaps- Translating stakeholder input into designs that delight users through Design Thinking and the Double Diamond Process- Inspiring designers and senior management with my can-do attitude, combining a think big mindset with attention to detail - all to ultimately bring value by showcasing tangible designs and resultsMy profile provides me with in-depth understanding of the entire supply chain. My curiosity and creative flair allow me to innovate, strategise, plan, and execute on the entire process of a billion dollar industry through design thinking. Everyday, I combine hands-on design execution with leading and cheering for the best designers in the world <3 Show less -
Lead Ux DesignerA.P. Moller - Maersk Jun 2021 - Nov 2022Copenhagen, Capital Region, DenmarkI was a Lead UX Designer in Oceans Operations and Network Design, Service Delivery, and later in Warehouse and Depots.Work tasks included:- Creating the knowledge foundation and customer insights as the basis for the entire organisation to align around- Facilitating innovation with Customers, Users, Product Owners, Software Engineers, SMEs, Architects, Data Science and structure outcomes into desirable and feasible roadmaps- Translating stakeholder input into delightful… Show more I was a Lead UX Designer in Oceans Operations and Network Design, Service Delivery, and later in Warehouse and Depots.Work tasks included:- Creating the knowledge foundation and customer insights as the basis for the entire organisation to align around- Facilitating innovation with Customers, Users, Product Owners, Software Engineers, SMEs, Architects, Data Science and structure outcomes into desirable and feasible roadmaps- Translating stakeholder input into delightful designs with Design Thinking and the Double Diamond Process. - Seeking to inspire junior designers and senior management with my can-do attitude, combining a think big mindset with attention to detail - all to ultimately bring value by showcasing tangible designs and results Show less -
Senior Ux DesignerA.P. Moller - Maersk Nov 2019 - May 2021Copenhagen, Capital Region, DenmarkI worked as Senior UX Designer in Development, Operations, where work tasks included the following:- I designed crucial parts of a decision support tool for our operators that enables them to orchestrate vessels and cargo for the world's largest shipping line- I based my design decisions on research, including behavioural data and in-depth interviews with operators from all over the world - with whom I facilitated co-creation and user acceptance tests- I was responsible… Show more I worked as Senior UX Designer in Development, Operations, where work tasks included the following:- I designed crucial parts of a decision support tool for our operators that enables them to orchestrate vessels and cargo for the world's largest shipping line- I based my design decisions on research, including behavioural data and in-depth interviews with operators from all over the world - with whom I facilitated co-creation and user acceptance tests- I was responsible for the design process and implementation of design for for 3+ SCRUM teams Show less -
Senior User Experience DesignerDanske Bank Dec 2018 - Oct 2019Copenhagen Area, Capital Region, DenmarkWork tasks included- Concept development for the future Mobile Bank- Concept development and implementation of design for District - the digital bank for corporate customers- Research, incl. triangulation of statistics and qualitative research- Analysis and synthesis of insights for design decisions- Extensive stakeholder management- Project management of digital features for the digital bank for both retail and corporate customers -
User Experience DesignerDanske Bank Sep 2017 - Dec 2018Copenhagen Area, Capital Region, DenmarkUX Designer in Group DevelopmentWork tasks included- 40+ conducted interviews and prototype testing in Danish, Norwegian, and Swedish- Concept development of digital solutions for both Business and Personal segments- Ideation and workshop facilitation- Wireframe, mock-up, and prototype- Production of final screen design- Copy & Tone of Voice production and moderation -
Business Innovation GraduateDanske Bank May 2016 - Aug 2017Copenhagen, Denmark And Stockholm, SwedenBusiness Innovation Graduate within Business Development.1st Rotation: Digital Customer Experiences, Personal Banking, Denmark.2nd Rotation: Market Strategy, Personal Banking, Sweden.3rd Rotation: UX Design in Future Financing, Business Banking, Denmark. -
Member Of Moment TalentMoment A/S 2012 - 2017Copenhagen Area, DenmarkMoment Talent is an attractive network for top talented students and recent graduates from universities, business schools and engineering colleges. Candidates are evaluated based on their GPA, CV, social competencies, and they have taken a People Test System Logic test with a very satisfying result.http://www.moment.dk/ -
Associate Professional Business AnalystDxc Technology Sep 2015 - Apr 2016Copenhagen Area, Denmark -
Teacher'S Assistant For Msc In Digital Design And CommunicationIt University Of Copenhagen Aug 2014 - May 2015Copenhagen Area, DenmarkTA in Interaction Design (Autumn 2014)TA in Introduction to Service Design (Spring 2015)TA in Digital Innovation (Spring 2015)As a Teacher's Assistant, I have been responsible for guiding five groups of 4-5 master students with their exam projects. This included monitoring their process, providing theoretical feedback and motivating/coaching them through their design iterations.In Introduction to Service Design, I had a total of 65 students. I was responsible for… Show more TA in Interaction Design (Autumn 2014)TA in Introduction to Service Design (Spring 2015)TA in Digital Innovation (Spring 2015)As a Teacher's Assistant, I have been responsible for guiding five groups of 4-5 master students with their exam projects. This included monitoring their process, providing theoretical feedback and motivating/coaching them through their design iterations.In Introduction to Service Design, I had a total of 65 students. I was responsible for theoretical and practical inputs and offered individual supervision on exams. Show less -
Student Assistant At The International Office And Student Affairs & ProgrammesIt University Of Copenhagen Apr 2014 - Feb 2015Copenhagen Area, DenmarkStudent Affairs and Programmes is the administrative department of the IT-University of Copenhagen. The department deals with administrative tasks concerning all aspects of studying at the university, varying from SU, Exams, Student Life, Studying Abroad and more.Work tasks included:- Administration of and communication with Outgoing and Incoming Exchange Students- Information meetings- Credit transfer- Communication with partner universities- Evaluation… Show more Student Affairs and Programmes is the administrative department of the IT-University of Copenhagen. The department deals with administrative tasks concerning all aspects of studying at the university, varying from SU, Exams, Student Life, Studying Abroad and more.Work tasks included:- Administration of and communication with Outgoing and Incoming Exchange Students- Information meetings- Credit transfer- Communication with partner universities- Evaluation administration- Updating and Improving the online Studyguide- Administration of applications and enrolling of new students Show less -
Student Assistant For Professor Research GroupsIt-Universitetet I København Apr 2014 - Dec 2014 -
Intern At The Department Of Press, Culture & Public DiplomacyMinistry Of Foreign Affairs Of Denmark. Jul 2012 - Jan 2013Berlin, GermanyThe Royal Danish Embassy in Berlin represents the nation of Denmark in Germany. The department of Press, Culture & Public Diplomacy is responsible for press contact, representing and teaching about the Danish Culture and for the contact to all NGOs.Work tasks included:- Structuring the procedure for PR for our events at the Embassy- Gathering information for Danish artists in Berlin and structuring it on a website.- Representing Denmark at the Nordic Meetings for Press &… Show more The Royal Danish Embassy in Berlin represents the nation of Denmark in Germany. The department of Press, Culture & Public Diplomacy is responsible for press contact, representing and teaching about the Danish Culture and for the contact to all NGOs.Work tasks included:- Structuring the procedure for PR for our events at the Embassy- Gathering information for Danish artists in Berlin and structuring it on a website.- Representing Denmark at the Nordic Meetings for Press & Culture- Promoting, coordinating, and executing several bigger events at the Embassy- Designing the Invitations sent out to hundreds of guests- Tours and presentations for visitors at the Embassy - conducted in Danish, English, and German- Communicating with Danish artists in Berlin- Answering questions regarding all aspects of culture from Danish and German citizens in Germany. Show less -
Student Assistant At The Eu OfficeUniversity Of Copenhagen Aug 2011 - Jun 2012Ole Maaløes Vej 3 I Www.Eu.Ku.Dk/EnglishThe EU Office is responsible for helping researchers apply for funds through the 7th Framework Programme of EU, taking over the administrative workload and maintaining good conditions for the researchers at University of Copenhagen to get best possible results in their research projects.Work tasks included:- Correspondance and coordination with EU partners in research projects.- Maintaining and updating webpage- Administration of projects- Partially optimising legal… Show more The EU Office is responsible for helping researchers apply for funds through the 7th Framework Programme of EU, taking over the administrative workload and maintaining good conditions for the researchers at University of Copenhagen to get best possible results in their research projects.Work tasks included:- Correspondance and coordination with EU partners in research projects.- Maintaining and updating webpage- Administration of projects- Partially optimising legal contracts- Producing communication material- Ad hoc Show less -
Supporter At The Ict DepartmentAarhus University Sep 2010 - Jun 2011Fuglsangsallé 4, 8210 Aarhus VThe ICT Department is responsible for solving IT-problems for employees at Business & Social Sciences, Aarhus University.Part of the group Advanced Multimedia Group. Work tasks included:- Day-to-day support of general IT problems for both students and employees- Filming lectures for HD-students- Translating manuals from Danish to English- Working on overall communication strategy for Advanced Multimedia Group- Preparing long-distance conferences/exams -
Student Assistant At The International OfficeAarhus University Nov 2008 - Jan 2010Fuglesangsallé 4, 8210 Aarhus VThe International Office at Aarhus School of Business is responsible for all Exchange students, whether Incoming or Outgoing, including accommodation, course selection, social events, and information meetings.Work tasks included:- Day to day counseling of ASB and international exchange students. - Information meetings for ASB students (Danish as well as international) in relation to exchange. - Employment of student tutors for the introduction weeks. - Event management… Show more The International Office at Aarhus School of Business is responsible for all Exchange students, whether Incoming or Outgoing, including accommodation, course selection, social events, and information meetings.Work tasks included:- Day to day counseling of ASB and international exchange students. - Information meetings for ASB students (Danish as well as international) in relation to exchange. - Employment of student tutors for the introduction weeks. - Event management and coordination of integrative measures for international students, introduction week, social programme etc.- Day to day communication with international partner institutions and Danish public authorities in connection with student exchange. - General office-work including IT tasks like online application and evaluation forms and working with databases. Show less
Mikkel Lindø Kristensen Skills
Mikkel Lindø Kristensen Education Details
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Screenplay Development -
Digital Design And Communication -
International Business Communication And German -
Communication & German
Frequently Asked Questions about Mikkel Lindø Kristensen
What company does Mikkel Lindø Kristensen work for?
Mikkel Lindø Kristensen works for With Milk
What is Mikkel Lindø Kristensen's role at the current company?
Mikkel Lindø Kristensen's current role is Freelance Lead UX Designer | Digital Consultant.
What is Mikkel Lindø Kristensen's email address?
Mikkel Lindø Kristensen's email address is mikkell@itu.dk
What schools did Mikkel Lindø Kristensen attend?
Mikkel Lindø Kristensen attended Syddansk Universitet - University Of Southern Denmark, It-Universitetet I København, Aarhus Universitet, Otto-Friedrich-Universität Bamberg.
What are some of Mikkel Lindø Kristensen's interests?
Mikkel Lindø Kristensen has interest in Education.
What skills is Mikkel Lindø Kristensen known for?
Mikkel Lindø Kristensen has skills like Service Design, Research, Marketing Communications, Public Relations, Translation, Intercultural Communication, Strategy, Qualitative Research, Cultural Awareness, Communications Planning, Social Media, Microsoft Office.
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