Mikki B. Williams Email & Phone Number

San Francisco, California

-Partnered with recruiters and engineering leaders to optimize recruiting logistics and candidate experience-Managed wing-to-wing interview coordination, from candidate phone screens to complex global travel-Sourced top talent for technical and non-technical roles, including resume reviews and initial outreach-Hosted candidates during onsite interviews to showcase the office and build excitement around the opportunity-Produced weekly recruiting reports to track offers sent versus offers accepted -Managed the talent referral program to track referred candidates and ensure employee credit

Fremont, Ca

-Worked closely with recruiters, hiring managers, and team members to schedule interviews, reserve rooms, book travel, and coordinate additional logistics to ensure an exceptional candidate experience-Managed complex schedules through Outlook for leadership-level recruiting panels, to streamline the interview process, reduce costs, and support the larger recruiting organization-Greeted candidates and managed their onsite experience to build excitement and represent the brand-Coordinated post-interview debriefs to reduce cycle time and collect candidate feedback-Updated candidate profiles and performed key administrative processes through the recruiting cycle, including electronic employment application, NDA documentation, and third-party background checks-Managed international recruiting events, travelling with recruiters and hiring managers to coordinate logistics, streamline operations, and improve candidate experience

San Ramon, California

-Provided leadership, guidance, and operational coaching to 25 Director Boards-Created materials and facilitated Board of Directors meetings to drive initiatives and ensure legal compliance-Generated pro forma statements and audit operational budgets for a portfolio of six community associations-Managed association documents, records, minutes, and filing systems to streamline office operations-Collaborated with managers across Helsing Group associations to strengthen working relationships, to facilitate knowledge transfer, and to encourage the sharing of best-practices-Reviewed vendor invoices and account statements to confirm that services were completed, clients were billed, and payments were received-Served as the first point of contact to association members for questions, comments, and concerns; helping to improve customer service through timely, accurate, and friendly responses

Greater Nashville Area

- Managed correspondence with tour operators and outside vendors to secure marketing materials, identify target consumers, and finalize distribution lists. - Performed data analyses on volunteer participation and donor history to improve alumni engagement and strategic donor outreach.- Organized pre-trip conferences and managed itineraries to provide guidance and support to potential and confirmed participants of the Vanderbilt Travel Program.- Created travel presentations to showcase featured and future trips to alumni and affiliates. - Modified and improved tracking of donors and volunteers for the Chapters, Reunion, and Travel departments; culling lists and improving data quality.- Successfully implemented new survey methods to increase relevancy and user experience; improving participation and data value.- Managed all travel inquiries to track product interest, answer questions, and improve customer service.

Nashville, Tn

Spokane, Washington Area

- Defined, implemented, and coordinated policies, templates, and workflows for key HR processes, including recruitment, on-boarding, payroll/benefits, conflict resolution, and disciplinary action.- Restructured management and store level operations to cut costs and to eliminate redundancies in scheduling and policy; thereby decreasing the store’s labor percentage while improving hours for remaining employees.- Developed and delivered employee and management workshops on topics such as change management and employee motivation. - Initiated routine career-pathing to create standardized promotion practices and policies.- Consulted with store-level management in regards to staff performance, health, and safety to uphold company standards and maintain OSHA compliance.