Mikko Malmström Email & Phone Number

Product Manager of mandatory personal insurances (Workers' comp and patient insurances).As the product manager my tasks include- Overseeing the products we offer and - Maintaining and updating all materials to ensure compliance and accuracy- Steering insurance development to make sure our product capabilities can improve- Driving internal process development. - Participating in indutry-wide committees - Leading employee training- Managing system development and deployment with an emphasis on effective communication and training.

Helsinki, Uusimaa, Finland

Workers' comp underwriting. Evaluating risks and workers' compensation insurance pricing.

Helsinki, Uusimaa, Finland

Tampere, Pirkanmaa, Finland

I help corporate customers to manage their risks with. My job combines different tasks with insurances: insurance sales to new customers, managing current customers, helping businesses to find the best possible risk management solution for them.

Tampere Area, Finland

My tasks as a claims handler include filing customers' accident reports, resolve claims and general customer service for Turva's workers' compensation insurance.

Tampere Area, Finland

As the chairperson of Tampereen yliopiston kauppatieteiden opiskelijat - Boomi ry (Boomi ry for short), I lead a board consisting of 10 members with varying specialty fields. Our association has approximately 900 members, all of which are business students. Our 10-member board has both operative and strategic tasks, including working with their own teams focusing on specific fields (e.g. events, educational policy, media). We organize over 100 events around the year, with the largest one being Hämeenkadun Appro, the largest student event in Finland. Chairperson is responsible for organizing weekly meetings, representing the association to various interest groups and is ultimately responsible for all actions and decisions of the association.

Tampere, Finland

I work as a chat customer advisor in OP's online store for insurances. My duties include helping customers buy insurances and general advising about insurance products,

Tampere Area, Finland

I was responsible for the operational work in the Tampere area. My tasks included scheduling, F2F customer service and carrying the actual moving of cars from the customers to car mechanics and back. I learned a great deal about responsibility and the effects of good service and putting to use the feedback that I received.

My tasks included advising customers about billing and sales. A strong emphasis was on sales and customer experience. I improved my social skills and sales skills as well as my ability to work with all kinds of people. I also improved my knowledge of the day-to-day problems of insurance company's customers and about the insurance industry from the perspective of the company.

My tasks included calling possible customers of LähiTapiola to book them a meeting with an insurance agent. This cold calling position taught me great deal of sales techniques and about customer service as a whole.

Master Of Science In Business And Economics, Economics

Bachelor of Science in Business and Economics (Spring 2022)

High School Diploma

Activities and Societies: Participated in the HELIMUN conferences in 2011-2013 (XI, XII, XIII).