Working in a multi-role position for SaaS product with B2B customers. Including following: - Customer account management and billing - Level 3 product technical support for both customers and internal requests - Customer consultation - Project management

I worked as a project manager on projects for customers in Oil & Gas and Energy segments.

Project Management, product visualization (2D and 3D), technical writing, in-house ERP system development, local IT-helpdesk.Primarily I worked on building project documentation for engineered-to-order products and services for Offshore (Statoil, BP, Total, etc.), Naval and Energy -segment customers. For this I needed to combine skills ranging from understanding complex industrial specifications, negotiating with the customer about details, explaining those to others, gathering data from multiple types of sources (3D models, wiring and pneumatic diagrams, datasheets, design documents, etc.) and refining it into customer specified chunks of condensed information.I was also part of the team developing in-house made components for the new ERP (Microsoft Dynamics AX with X++ coding). In-house development enabled the company to move into the new system in months rather than years.In addition I managed the local licence servers and services for Solid Works software and its add-ons.

A small company put up by me and a friend during our university years that enabled us to do what we want and get paid for it. I mainly worked on customer website design and production, including photo-shoots and other content gathering for the customers. It didn’t make us rich, but we had lots of fun.

Internship was part of the Media Technology engineering studies. I edited and mastered numerous promotional videos and television advertisements.