Mikko Leinonen Email & Phone Number

Helsinki, Fi

Espoo, -, Fi

Espoo, -, Fi

Espoo, -, Fi

Leading the unit that is developing, maintaining and deploying globally the digital solutions that drive KONE’s competitiveness in Customer Experience, Sales and Customer Process. Solutions in the scope include e.g. global tendering and ordering tools, KONE CRM, sales tools, marketing tools, customer insight & analytics, and online & mobile tools used by both direct and indirect KONE customers and KONE equipment users.

Tampere, Fi

Tamtron is an international manufacturer of scales and weighing information management systems. We are headquartered in Finland, and our companies are located in Sweden, Norway, Poland, Germany, Czech Republic, and Slovakia. Furthermore, Tamtron is represented worldwide by certified dealers in over 50 countries. Tamtron has been forerunner to the weighing business, and digital services play an important role in meeting Tamtron’s customer needs now and in the future.

Helsinki, Finland, Fi

Heading the Customer Experience Management (CEM) internal start-up - one of the 3 which Tieto established January 2014 to drive high growth, business independency and lean way of working. Full profit & loss responsibility, having all aspects within the unit: vision, offering development, marketing, sales; consultancy, design, systems integration and SaaS delivery. Unit provides solutions and services that enable our customers to grow and become more profitable through better management of customer experience and insight, and creating seamless customer experience cross digital and traditional channels.Significant growth of business through organic growth and successful acquisition & integration of Smilehouse, ending up with x hundred people who were passionate about challenging the customers to put their customers in the center of their business.http://www.tieto.com/cem

Helsinki, Finland, Fi

Overall responsibility of the relationship and business of Nordea, one of Tieto's largest and strategic customers - profit & loss, delivery and relationship responsibility. In addition to hundreds of delivery projects, main business initiatives and transactions included e.g. selling & building the first mobile bank for Nordea, closing down a joint venture company and establishing a delivery center to India..

Helsinki, Finland, Fi

Heading global sales & customer management execution for Tieto's Financial Services industry unit by building up and managing a sales unit consisting of 8 strategic customer managers, 25 sales executives and marketing team. Go-to-market to Nordics and 10+ Eastern European countries.

Helsinki, Finland, Fi

Dual expatriate role in both ramping up local sales & IT consulting services delivery capability in Munich, Germany, as well as heading the customer team in the role of Global Customer Manager responsible of relationship and business with Nokia Siemens Networks IT.Significant growth both locally in Germany as well as within the customership.

Helsinki, Finland, Fi

Heading a business unit of 5 departments with full profit & loss responsibility (Business Intelligence, Enterprise content management, Supply chain management, Demand creation and Testing services) resulting in solid growth rates each year.

Helsinki, Finland, Fi

Heading a department with full profit & loss responsibility, providing testing services for a global customer. Significant growth of business from a small team into 100+ employees through targeted sales activities and development of the offering & capabilities.

M.Sc, Industrial Engineering And Management: Strategy, Industrial Economics, Production And Sw Engineering

Education record

Engineering/Industrial Management