Mikko Leinonen Email and Phone Number

Head of IT of Commercial and Operations at @ KONE

Helsinki, FI

Mikko Leinonen's Location

Helsinki, Uusimaa, Finland, Finland

Mikko Leinonen's Contact Details

Mikko Leinonen work email

Mikko Leinonen personal email

n/a

Mikko Leinonen phone numbers

About Mikko Leinonen

Experienced business, growth, sales and IT leader:Experienced and successful leader & manager of innovative businesses and helping customers to grow. Strong track record in leading growth both organically and through acquisitions. Working with global customers and stakeholders in multi-national companies in various entrepreneurial roles primarily by having profit & loss responsibility but also as leading sales & marketing organisations and Key Account Management. Currently responsible for digital marketing, sales and customer experience capabilities at KONE, and supporting international and digital growth of Tamtron as member of the Board of Directors. Deep interest and several years experience in visioning & developing services and solutions to transform digital sales and customer experience of companies – covering marketing, sales & commerce and customer service processes across digital channels, and utilizing customer analytics and insight.

Mikko Leinonen's Current Company Details

Kone

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Head of IT of Commercial and Operations

Helsinki, FI

Website:: kone.com/en
Employees:: 34219

Mikko Leinonen Work Experience Details

Head Of It Of Commercial And Operations

Kone

Helsinki, Fi

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Head Of Commercial & Operations Solutions

Kone Jul 2023 - Present

Espoo, -, Fi

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Head Of Marketing And Sales Solutions

Kone Jun 2021 - Jul 2023

Espoo, -, Fi

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Head Of Customer And Sales Solutions

Kone Mar 2017 - Jun 2021

Espoo, -, Fi

Leading the unit that is developing, maintaining and deploying globally the digital solutions that drive KONE’s competitiveness in Customer Experience, Sales and Customer Process. Solutions in the scope include e.g. global tendering and ordering tools, KONE CRM, sales tools, marketing tools, customer insight & analytics, and online & mobile tools used by both direct and indirect KONE customers and KONE equipment users.

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Board Member

Tamtron Group Jun 2021 - Present

Tampere, Fi

Tamtron is an international manufacturer of scales and weighing information management systems. We are headquartered in Finland, and our companies are located in Sweden, Norway, Poland, Germany, Czech Republic, and Slovakia. Furthermore, Tamtron is represented worldwide by certified dealers in over 50 countries. Tamtron has been forerunner to the weighing business, and digital services play an important role in meeting Tamtron’s customer needs now and in the future.

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Vice President, Head Of Customer Experience Management (Cem) Business Unit

Tieto Apr 2014 - Dec 2016

Helsinki, Finland, Fi

Heading the Customer Experience Management (CEM) internal start-up - one of the 3 which Tieto established January 2014 to drive high growth, business independency and lean way of working. Full profit & loss responsibility, having all aspects within the unit: vision, offering development, marketing, sales; consultancy, design, systems integration and SaaS delivery. Unit provides solutions and services that enable our customers to grow and become more profitable through better management of customer experience and insight, and creating seamless customer experience cross digital and traditional channels.Significant growth of business through organic growth and successful acquisition & integration of Smilehouse, ending up with x hundred people who were passionate about challenging the customers to put their customers in the center of their business.http://www.tieto.com/cem

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Senior Customer Executive, Nordea

Tieto Jan 2011 - Mar 2014

Helsinki, Finland, Fi

Overall responsibility of the relationship and business of Nordea, one of Tieto's largest and strategic customers - profit & loss, delivery and relationship responsibility. In addition to hundreds of delivery projects, main business initiatives and transactions included e.g. selling & building the first mobile bank for Nordea, closing down a joint venture company and establishing a delivery center to India..

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Vice President - Sales, Customers And Marketing

Tieto Jan 2009 - Dec 2010

Helsinki, Finland, Fi

Heading global sales & customer management execution for Tieto's Financial Services industry unit by building up and managing a sales unit consisting of 8 strategic customer managers, 25 sales executives and marketing team. Go-to-market to Nordics and 10+ Eastern European countries.

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Director And Global Customer Manager

Tieto Jan 2007 - Dec 2008

Helsinki, Finland, Fi

Dual expatriate role in both ramping up local sales & IT consulting services delivery capability in Munich, Germany, as well as heading the customer team in the role of Global Customer Manager responsible of relationship and business with Nokia Siemens Networks IT.Significant growth both locally in Germany as well as within the customership.

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Director

Tieto Jan 2005 - Dec 2006

Helsinki, Finland, Fi

Heading a business unit of 5 departments with full profit & loss responsibility (Business Intelligence, Enterprise content management, Supply chain management, Demand creation and Testing services) resulting in solid growth rates each year.

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Department Manager

Tieto Aug 2003 - Dec 2004

Helsinki, Finland, Fi

Heading a department with full profit & loss responsibility, providing testing services for a global customer. Significant growth of business from a small team into 100+ employees through targeted sales activities and development of the offering & capabilities.

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Mikko Leinonen Skills

Strategy Customer Experience Customer Experience Management Intrapreneurship Management Business Intelligence It Strategy Team Leadership Change Management It Outsourcing Leadership Solution Selling Outsourcing Sales Management Sales Business Strategy Integration International Sales Service Management It Service Management Software Project Management Line Management Business Development Service Delivery Business Analysis Team Management Key Account Management Contract Negotiation Quality Assurance Cross Functional Team Leadership Business Process Improvement It Management Program Management Crm Negotiation Vendor Management Marketing Pre Sales International Business Development Customer Relationship Management Account Management

Mikko Leinonen Education Details

Tampere University Of Technology 1965-2018

Production And Sw Engineering
Rwth Aachen University
Rwth Aachen University

Engineering/Industrial Management

Frequently Asked Questions about Mikko Leinonen

What company does Mikko Leinonen work for?

Mikko Leinonen works for Kone

What is Mikko Leinonen's role at the current company?

Mikko Leinonen's current role is Head of IT of Commercial and Operations.

What is Mikko Leinonen's email address?

Mikko Leinonen's email address is mi****@****eto.com

What is Mikko Leinonen's direct phone number?

Mikko Leinonen's direct phone number is +3582072*****

What schools did Mikko Leinonen attend?

Mikko Leinonen attended Tampere University Of Technology 1965-2018, Rwth Aachen University, Rwth Aachen University.

What skills is Mikko Leinonen known for?

Mikko Leinonen has skills like Strategy, Customer Experience, Customer Experience Management, Intrapreneurship, Management, Business Intelligence, It Strategy, Team Leadership, Change Management, It Outsourcing, Leadership, Solution Selling.

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