Mikko Paavonen Email & Phone Number

Montpellier Area, France

NeoSpheres Consulting is now part of Sopra HR Software.

Working for Cornerstone OnDemand, a platform for unified talent management from recruiting to succession planning. Running customer projects for organizations which want to bring all phases of the employee lifecycle under one platform.Dealing mainly with big & complex projects and/or with clients of strategic importance.I made it to the Wall of Stars at Cornerstone OnDemand in less than a year.

Leading a team of Cornerstone Integration Consultants at NeoSpheres. Carrying out every-day line management duties: recruiting, onboarding, coaching, performance management & work process development.

Continued my studies in the French language and obtained the A2 level with good grades.

I studied French on a semestrial course at the Institute of French Studies for Foreigners (IEFE) at the University of Montpellier III - Paul Valéry and passed successfully the elementary level exams (A1).

Providing customer support for Norton-branded information security products of Symantec.- Troubleshooting and solving technical issues on internet chat, on phone or on a remote connection to the affected device.- Refunding purchases, transferring subscriptions, making retention offers and tracking misrouted payments.

I took a major role in raising up the newborn and made sure she learns Finnish well enough to be regarded as her other mother language while my wife put more emphasis on her career aspirations.

Planning, setting-up and running customer projects on mobile marketing and advertisement for global brands internationally.- Project management in a multicultural environment with external subcontractors involved off-shore. Carried out technical assessment of RFQs/RFPs, budgeting and contracting.- Account management of assigned corporate customers- Delivered mobile sites, mobile applications, campaigns based on interactive screens, greenscreens or Bluetooth, SMS campaigns and tailored mobile marketing platforms.

System verification, test planning, and testing of the IBAS access gateway on Megaco and SIP.

Research & development of telecom and datacom systems.

- Project management in a multicultural environment with external subcontractors involved off-shore. Position entails budget and contracting responsibilities.- Promoting research ideas to prospective internal customers.- Organizing and running seminars and workshops for sharing technology expertise, such as 3G IMS, within the company.- Programming and research on telecommunication & data communication.· Working in a research team developing novel ways to combine telecommunication and data communication networks in a seamless way to the end user.· Taking part in Voice over IP standardisation at ETSI and IETF.