Mik Melnyk Email & Phone Number

Canada

Rossland, British Columbia, Canada

- Oversee restaurant, in-room dining, and event space operations to ensure customer satisfaction and service quality.- Lead hiring, training, performance evaluations, and team management.- Implement company programs and ensure compliance with corporate, local, and federal regulations.- Manage budgets, including labor, food, and beverage costs, to maximize revenue and minimize expenses.- Collaborate with sales, marketing, and culinary teams to enhance guest experiences and drive promotions.- Ensure compliance with liquor license regulations, food safety, and sanitation standards.- Serve as Manager on Duty (MOD) during key events and peak periods.- Self-motivated, with a strong sense of personal responsibility.- Excellent communication skills, both verbal and written.- Proven ability to learn quickly and adapt to new situations.- Skilled at working independently and collaboratively in a team environment.

Jasper, Alberta, Canada

Taking care for Orso 3 diamond Restaurant in Fairmont Jasper Park Lodge.- 2022 best LQA audit in all Fairmont FnB department in Canada.- Achieved #1st fine dining restaurant in Jasper on TripAdvisor 2022-2023.- #1 restaurant in traveller ranking in all Jasper on TripAdvisor 2023.- Highest average spend per guest in a region.- Traveller choice for TripAdvisor in 2022.- Working in line with budget expectation for 2023.- Created all Service operation procedures and step of service for all members of the team.Opened few food and beverage outlets during this season( Thomson terrace,La cabane, Fitzhugh's fine foods), beverage offerings, cost control, hiring staff, trainings.

Riyadh, Saudi Arabia

-Managing dairy operation in busy venue 500 covers average- Managing a team of 30 employees .- Training with staff about upsell skills.- Growing loyalty from the guests and make our guests as an ambassadors of the brand- Reducing wastage by controlling daily operation- Overvise bookings on daily basis- Together with reception team making daily floor plan to accommodate as much comfortable our guests- Gaining positive mood around the team and raising work ethics

Saudi Arabia

Responsible for employee evaluation, training, scheduling. Manages operation at the different restaurants concepts during the seasons, guiding staff, helps ambassadors of a brands settles the place and controls the same quality as in origin restaurants.- Enhanced teamwork, professionalism and product knowledge of staff to built base of 60% repeat customers. - Promoted “always say yes” approach to relationship between staff and guests, providing personalized, responsive service to create a unique experience and repeat business.

United Arab Emirates

Manages the business aspects of the floor and bar, negotiating supplier contracts, taking inventory and re-ordering supplies, managing budgets, and setting goals. Hiring and training staff to provide excellent service to the guests. Cost control of all beverages, make all recipes of cocktails. - Increased sales by 23% providing new bar menu and collaborating it with food menu. Also, improving theme night weekly. - Optimized bar cost for 15% implementing optional inventory, deals with vendors and reasonable selection of the beverages. - Increased profit margins by 5% through comprehensive monitoring of kitchen and employee activities, sales trending, scheduling, and effectively cross-training employees to ensure maximum productivity.

United Arab Emirates

Responsible for assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar.