Charles Weir, Pmp Email & Phone Number

Washington, DC, US

Bezons, France, FR

I presently lead transformative digital initiatives, managing complex projects that drive innovation and operational efficiency across various industries. My role involves overseeing large-scale Google Cloud Platform (GCP) migrations and delivering tailored solutions for over 20 clients, including several Fortune 50 companies. I excel in managing.

Atlanta, Georgia, US

As Director of IT Operations, I spearheaded significant cloud transformation projects, achieving over $2 million in annual savings and enhancing service quality across 33 countries. My leadership in migrating 25,000 users to Google G Suite and rationalizing IT tools during the acquisition of Heartland Payment Systems resulted in multimillion-dollar synergy.

Atlanta, GA, US

In my role as Senior Manager of IT Governance, I managed diverse teams across multiple IT disciplines, including Data Center Operations, Enterprise Monitoring, and Client Support. I successfully established two high-performing operations departments with 100% retention over two years and implemented a 24-hour technical support team for hosted systems in.

Atlanta, GA, US

As Manager of Systems Administration, I was responsible for overseeing server administration and data center operations across multiple global locations. I consolidated hosting services, resulting in $2 million in savings over three years, and managed an operations budget of $5 million during a data center migration. My efforts in system consolidation.

GB

At PwC, I played a key role in establishing a new world-class Data Center NOC, growing the team from five members to over 25. As Manager of IT Computer Operations, I implemented critical operations initiatives, including media management, staff training, and process improvements, to support the delivery of IT services in a 24/7 environment. I provided.

Atlanta, GA, US

• Managed team of onshore and offshore resources providing monitoring services, performance data, and systems analysis to IT organizations.
• Implemented offshore operations support team for monitoring, technical support, and maintenance activities, resulting to augment existing daily operations as well as to increase scope of services offered to business.
• Led project team that implemented HP Software Monitoring Solution on 800+ devices, designed alerting, performance reports, and system support.
• Prepared/developed metrics reports of department activity, trained/coached support staff and documented standard operating procedures for the department.
• Implemented comprehensive Virtual Server monitoring solution at a fraction of cost of conventional server monitoring options.
• Significantly lowered maintenance costs via competitive bidding, consolidated multiple monitoring and support applications, managed service utilization, and continuous review of business requirements.

Suwanee, GA, US

• Served as Principal Engineer, implementations analyst, process analyst, reporting analyst, and systems administrator for the CRM solution of the IT department for the largest employer in the state of Georgia.
• Gathered requirements from the Information Management Division of the school system on process, tool function, reporting, and workflow for the new CRM system and implemented in 4 months time.
• Successfully conducted user acceptance testing/qa, and user training of over 400 participants.
• Gathered and completed work on over 90 feature requests drawing upon a large variety of skills in asp development, ITIL best practices, and Magic Systems administration.
• Developed multiple application management procedures including feature requests, application release procedures, license management, and content management.

Atlanta, Georgia, US

Atlanta, Georgia, US

Bs, Political Science

Aa, Liberal Arts

Education record