Mikyle Crawford Email & Phone Number

Seattle, Washington, United States

● Design, deploy, and maintain advanced security solutions, enhancing system defenses and organizational resilience.● Develop and enforce security policies and procedures, incorporating key performance indicators for continual process optimization.● Conduct vulnerability assessments and manage security incidents, ensuring timely resolution.● Administer and optimize critical security tools, including CrowdStrike Falcon, Microsoft Intune, Proofpoint Email Protection, and Proofpoint Data Loss Prevention (DLP).● Oversee administration of Active Directory and Microsoft 365, ensuring efficient and secure operations across the organization.● Learned to implement and adhere to industry-standard frameworks including NIST-CSF and SCF Frameworks as well as NIST 800 Series and ISO standards, ensuring compliance and best practices in security measures.● Actively engage in professional development to learn agile methodologies and architectural knowledge, enhancing project management and strategic planning capabilities.

Seattle, Washington, United States

● Lead IT projects focused on the integration and enhancement of security and operational technologies.● Spearhead physical security initiatives, deploying comprehensive camera systems including Axis, Meraki, and FLOCK LPR cameras.

Greater Seattle Area

● Manage IT projects and system improvements to optimize technology use and efficiency.● Deploy and oversee Meraki Systems Manager MDM, managing over 200 mobile devices and enhancing device management and security.● Implement and manage over 150 Meraki Security Cameras across 6 campuses, strengthening monitoring and security measures.● Maintain the Mitel VoIP system and manage cellphone plans, ensuring effective communication tools.● Support, diagnose, and repair technology issues, escalating security concerns as necessary.

Greater Seattle Area

● Support organizational technology needs, ensuring effective system operations and rapid issue resolution.● Facilitate the setup of new workstations and mobile devices, maintaining compliance with security standards.● Investigate and resolve technical problems.● Continuously seek innovative technology solutions.● Participate in high-priority vulnerability remediation and patching projects to enhance system security and stability.● Train new employees on system operations and company security protocols, enhancing team capability and ensuring consistent standards across the organization.

Berkeley, Ca

● Diagnosed and repaired computer systems.● Instructed other technicians on ways to resolve more complex technological issues. ● Consistently led the district in sales in technology services.

Berkeley, Ca

● Diagnosed and repaired over 1,000 Apple devices, maintaining high standards of service and reliability.● Communicated technical issues and solutions clearly to customers, enhancing their understanding and satisfaction.● Developed and enhanced repair skills and techniques to increase productivity and success rates.● Monitored and tracked store financial targets, ensuring the achievement of monthly goals.

Greater Seattle Area

● Specialized in supporting small businesses by securing and managing their technology infrastructure, enhancing operational efficiency and security.● Developed and implemented strategic initiatives to create brand awareness and fostered strong relationships with new customers, expanding the company’s reach.● Designed new products and services specifically tailored to meet the unique needs of small businesses, generating new revenue streams.● Provided comprehensive consultations and delivered solutions for system design, implementation, and administration, ensuring reliable backups, effective antivirus protection, and timely updates.● Utilized WordPress templates to design and implement functional and visually appealing web pages for clients, enhancing their online presence.

Berkeley

● Diagnosed and repaired over 1,000 Apple devices, maintaining high standards of service and reliability.● Communicated technical issues and solutions clearly to customers, enhancing their understanding and satisfaction.● Developed and enhanced repair skills and techniques to increase productivity and success rates.● Monitored and tracked store financial targets, ensuring the achievement of monthly goals.

● Diagnosed and repaired a wide range of computer systems, consistently ensuring customer satisfaction and device reliability.● Clearly communicated with customers about technical issues and effective solutions, fostering trust and transparency.● Continuously improved technical skills and repair techniques, boosting productivity and repair effectiveness.● Monitored and achieved financial targets by efficiently managing repair operations and customer interactions.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Full Stack Web Development, Ruby On Rails And Javascript 800+ Hour Online Program, Web Development

800 hour full-stack development program including instruction in: Ruby, Rails, SQL, JavaScript, jQuery, Ajax, React, Sinatra, HTML, CSS, Git

Emergency Medical Technician - Basic, Emergency Medical Technology/Technician (Emt Paramedic)

Associate Of Arts (A.A.T), Sociology

Activities and Societies: President of BCC Organization for Animal Advocacy ICC Representative for BCC Organization for Animal Advocacy

Regular/General High School/Secondary Diploma Program

Activities and Societies: Animal Rights Club, Debate Club, Theater Tech.