Mila Bravo Email and Phone Number

Greet and welcome guest. Manage online and phone reservations. Handling guest complaints and questions. Settle payments.

Receive and put away inventory. Use scanners to read bar code on products. Troubleshoot problems. Ensures product meets quality requirements.

Provide leadership, guidance and assistance relating to the execution of the hotel’s annual operating goals, service and quality standards as established by the management company. Adhere to and implement changes as required. Preparation of reports including but not limited to monthly forecast, departmental budgets, monthly manager’s report, guest feedback reports and meeting minutes. Responsible for maintaining the cleanliness and condition of the entire property in compliance with the management company and hotel standards. Oversee the management, training, and career development of every staff. Responsible for recruiting and identifying the correct candidates for every department. Maintain complete compliance with the Federal and State Law.

Assisted the General Manager in managing the property with at least 20 team members. Ensure that brand and quality standards are met. Train, evaluate and motivate team members. Monitor and evaluate every department's daily activities. Process accounts receivables. Prepare a front office weekly schedule.

Responsible for processing invoices, returns, and credits based on the purchase order system. Oversee the Worthington office, perform inventory and order supplies. Assist in Accounts receivables and ensure timely collection of payment.