Assistant Property Manager
Los Angeles Metropolitan Area
• Evaluated unit pricing and made rent recommendations and promotions in accordance with market trends and budget projections.• Trained staff members on proper leasing techniques and resident services, leading by example.• Managed financial and operational performance of the property, identifying areas of opportunity for additional revenue or optimization while working within the budget.• Reviewed daily job performance of leasing, maintenance, and janitorial team, conducting weekly team meetings to encourage a high level of productivity and seamless onboarding of new technology.• Toured visitors and guests (prospects, owners, investors, guests from corporate) to show amenities, apartments, model units, and community.• Obtained bids for contract services and oversee routine capital projects as necessary.• Reviewed and allocated resident work orders and building maintenance requests to ensure timely completion.• Developed an annual marketing and community event plan reflecting the community budget, evaluated the success, and presented performance metrics on a monthly basis.• Prepared the business plan for the following calendar year to ensure property hit an operational margin of 37%.• Updated documents, forms, policies, and procedures to reflect legal or operational changes.• Evaluated unit rent pricing made recommendations in accordance with market trends/COMPS and budget projections.