Mila Bombardieri-Law Email and Phone Number
Mila Bombardieri-Law work email
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Mila Bombardieri-Law personal email
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Mila Bombardieri-Law is a Senior Continuous Improvement Manager at King's College London. She possess expertise in telecommunications, business process improvement, service delivery, project management, process improvement and 39 more skills. She is proficient in French, German, Spanish and English. Colleagues describe her as "Mila is hardworking, supportive, thorough, insightful and a fantastic team player. She is a calm and diplomatic facilitator and a formidable and conscientious project manager. Her approach to projects and people carries a significant amount of emotional intelligence which enables her to balance being approachable with being assertive and constructive, to brilliant effect. Her ability to influence those she does not manage is outstanding and I have witnessed in her a tenacity for… Show more" and "As Mila's manager, I was extremely fortunate to have an employee like her working by my side on some of the most complex projects. Her work ethic, high standards and expectations for quality, paired with the exceptional customer service and relationship building skills, are second to none. When assigned a task or a project to lead, she was relentless in her pursuit to get things done right! Mila is very innovative and strategic in her style of work, which allows companies and teams… Show more"
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Senior Continuous Improvement ManagerKing'S College LondonUnited Kingdom -
Senior Continuous Improvement ManagerKing'S College London May 2024 - PresentLondon Area, United Kingdom -
Business Enhancement Manager (Lean, Service Design, Change Management)Middlesex University Sep 2017 - Apr 2024London, United Kingdom -
Trainee Integrative Therapist And CoachHq Therapy Mar 2021 - Sep 2022 -
Business And Process Improvement Specialist (Lean)Kantar Worldpanel Sep 2016 - Sep 2017London, United Kingdom• Facilitated workshops and project selection, scope and performance metrics definition to ensure alignment with the KWP strategy.• Delivered DMAIC projects and waste identification workshops. • Coached operational teams on Lean leadership, process mapping, root cause analysis (RCA). • Developed and delivered training to team executives and director level management on Lean Leadership, Lean tools and techniques, capacity and demand planning, KPI setting, visual management. • ISO 9001 champion. -
Project ManagerAvi-Spl Jul 2015 - May 2016Farnborough, England, United Kingdom• Supported and managed clients' expectations and the project team, overseeing all stages of the project from initiation & planning, design, engineering, procurement, AV installation, programming, commissioning, and close-out stages of the project. Scope planning, schedule development, budget and cost control from inception to end.• Assigned to jeopardised accounts to recover client confidence. • Process/documentation management: generated construction communication such as requests for information, change order documents, delay notification of theft or damage to materials, tools or vehicles, safety or injury reports, warranty information, material handoff or inventory, punch lists, field reports, sign-off documents or other documentation as assigned or required -
Business Improvement ManagerBt Conferencing Feb 2013 - Jan 2015London, United Kingdom• Designed and developed BTC’s Continuous Service Improvement (CSI) agenda, including governance, training and coaching. Developed and maintained a CSI policy, process and procedure• Provided leadership on continuous improvement project selection, scope, definition, and performance to ensure alignment with the BTC strategy• Measured, reported and communicated on service improvement initiatives• Established a partnership with business stakeholders across regions to develop and lead the CSI strategy across multiple units and 3rd party vendors• Developed BTC’s Knowledge Management tool (Microsoft SharePoint) -
Global Operations Quality ManagerBt Conferencing Feb 2011 - Apr 2013London, United Kingdom• Responsible for reviewing, overhauling and standardising inefficient processes, for developing and drafting internal (BT) and external (customer-facing) documentation such as information briefs, activity diagrams, presentations, policies, processes and procedures• Responsible for analysing end user feedback to improve the customer experience (VoC)• Planned, developed and implemented a Quality Assurance programme -
Multilingual Event ConsultantBt Conferencing Dec 2008 - Feb 2011London, United Kingdom• Multilingual consultant for the setup of audio conferencing events (audio conferencing, streaming, web), providing technical and operational support for issues affecting quality of event production -
Interpreter And TranslatorCortrad Jan 2001 - Sep 2008Brescia Area, Italy• Provided liaison, consecutive and simultaneous interpreting services in trade fairs and business meetings across Europe and Asia• Provided translation and localisation services (Italian > English, Italian >Spanish, Italian > German)• Taught English and Spanish as a second language to Italian students
Mila Bombardieri-Law Skills
Mila Bombardieri-Law Education Details
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Advance HeOrganizational Leadership -
Integrative Counselling And Coaching -
Interpreting And Translation
Frequently Asked Questions about Mila Bombardieri-Law
What company does Mila Bombardieri-Law work for?
Mila Bombardieri-Law works for King's College London
What is Mila Bombardieri-Law's role at the current company?
Mila Bombardieri-Law's current role is Senior Continuous Improvement Manager.
What is Mila Bombardieri-Law's email address?
Mila Bombardieri-Law's email address is mi****@****ail.com
What schools did Mila Bombardieri-Law attend?
Mila Bombardieri-Law attended Advance He, University Of East London, Università Degli Studi Di Trieste.
What skills is Mila Bombardieri-Law known for?
Mila Bombardieri-Law has skills like Telecommunications, Business Process Improvement, Service Delivery, Project Management, Process Improvement, Managed Services, Customer Experience, Team Management, Leadership, Team Leadership, Quality Assurance, Account Management.
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