Michael Lacey

Michael Lacey Email and Phone Number

General Manager at Catholic Funeral & Cemetery Services @ BROOKDALE SENIOR LIVING COMMUNTIES INC
Seattle, Washington, United States
Michael Lacey's Location
San Francisco Bay Area, United States, United States
Michael Lacey's Contact Details

Michael Lacey personal email

About Michael Lacey

Dynamic, customer-focused senior sales leader with a record of success driving wireless carrier and SaaS solutions sales to elite customer base that includes Fortune 100 companies across diverse sectors. - Results-driven achiever with a record of exceeding goals, building robust customer pipelines, and earning numerous awards for performance.- Passionate deal maker valued for consultative style that emphasizes customer needs and goals and leads to long-lasting, lucrative business relationships.- Proven ability to develop and execute sales strategies for new and existing products, with a solid reputation as an early adopter of new technologies.- Delivering year-over-year participation rates of 70%, while developing and promoting strong representatives.

Michael Lacey's Current Company Details
BROOKDALE SENIOR LIVING COMMUNTIES INC

Brookdale Senior Living Communties Inc

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General Manager at Catholic Funeral & Cemetery Services
Seattle, Washington, United States
Employees:
320
Michael Lacey Work Experience Details
  • Brookdale Senior Living Communties Inc
    Brookdale Senior Living Communties Inc
    Seattle, Washington, United States
  • Catholic Funeral & Cemetery Services
    Regional Manager
    Catholic Funeral & Cemetery Services Jul 2023 - Present
    Pleasanton, California, Us
    Promoted to manage 5 out of the 9 properties. Grown gross revenue from 2020 to present by 87%.
  • Catholic Funeral & Cemetery Services
    General Manager
    Catholic Funeral & Cemetery Services Nov 2020 - Present
    Pleasanton, California, Us
    Promoted to run a $10 million a year organization. Year over year growth over of 21%. Managed a team of 45. Filled positions promoting from within.
  • Catholic Funeral & Cemetery Services
    Head Of Sales/Assistant General Manager
    Catholic Funeral & Cemetery Services Dec 2019 - Nov 2020
    Pleasanton, California, Us
    Took on a new role at CFCS to manage the sales group of 12 sellers. Implement new CRM solution and engrain new sales methodology and practices. Worked to implement a sales mindset to achieve higher revenue.Select Highlights:- Managed funeral, crematory and sales staff – 30 employees; largest and busiest cemetery and funeral center in the Oakland diocese.- YTD team 70% to plan with half the sales staff (missing 6 sales members due to the pandemic.- 38% sales growth YTD.- Managed and trained staff on new CRM and database management solutions.- Handled family escalations.
  • T-Mobile
    Sr. Business Development Manager
    T-Mobile Oct 2017 - Dec 2019
    Bellevue, Wa, Us
    As a sales hunter, I secure deals and oversee business relationships with California-based Fortune 1000 accounts. Deliver RFP responses for large national accounts and negotiate new service agreements. Develop training and implement sales plans for new partners. Analyze issues and create end-to-end solutions to solve business needs:International Data Roaming Solutions, Mobile Device Management and Security, Telecom Expense, Management Software, GPS Location Based Solution, Managed Services and Cloud Solutions, SIP- enabled IT infrastructures- Negotiated and closed offers with Restoration Hardware, The Diocese of San Jose, Specialty's Cafe & Bakery, eBay and PayPal worth over $3.6 million in annual revenue.- Selected to lead construction vertical solutions for the San Francisco Bay Area.- Captured new business through execution of executive briefing event that attracted 11 Fortune 100 companies, 7 of whom added T-Mobile as their wireless carrier.
  • Clicksoftware
    Director Business Development
    Clicksoftware Aug 2016 - Sep 2017
    Burlington, Ma, Us
    As Director, designed, developed, and oversaw partner program, leading team of 12 remote representatives driving sales to SMB, enterprise, and government accounts. As a hunter, I sourced and pursued new partner opportunities and defined promotions for the program. Negotiated new U.S. and international agreements- Delivered $800K+ annual revenue with government wins. Using a land and expand attack, secured initial wins with major U.S. City’s Department of Code Enforcement, then replicated strategy with other cities in region. - Played key role in developing strong staff—promoted 25% of team over 7 years.
  • Clicksoftware
    Carrier Sales Manager
    Clicksoftware May 2011 - Aug 2016
    Burlington, Ma, Us
    - Grew West Region 307% over tenure by coaching/mentoring sales teams on numbers needed to achieve/exceed quotas. - Captured Fortune 100 wins, worth $2.7M in annual revenue, across diverse industries including construction, healthcare, and field service. Drove efforts to engage with key wireless carriers and grow direct sales business. - Delivered $800K+ annual revenue with government wins. Using a land and expand attack, secured initial wins with major U.S. City’s Department of Code Enforcement, then replicated strategy with other cities in region. - Earned President’s Club status for 5 consecutive years, consistently ranking in top 2 as sales leader. Secured #1 spot from 2012 to 2016.
  • Sprint Nextel
    Regional Account Manager
    Sprint Nextel Feb 2001 - Jan 2011
    Overland Park, Kansas, Us
    Established and built strong relationships with select Fortune 300 companies. Responsible for managing the entire sales process including: funnel, prospecting, presentation, proposal creation, needs analysis, negotiations, closing, follow through, account management, referral process, reporting and account analysis.- Achieved strong 3:1 closing ration in highly competitive Bay area market, working with sales engineers and data communications experts to ensure meeting/exceeding client expectations.- Hosted first hospitality event—which brought in 10 new properties and was used as a benchmark for account managers across the country—focused on generating new business contacts in the San Francisco Bay area. Brought in 10 new properties.- Won business with major companies including Clorox, Starwood, Hyatt, and Granite Construction.- Exceeded yearly quota by average 119% over tenure; reached #3 ranking in market and #23 nationally and earned President’s Council honors in 2005.- Singled out by senior management to serve on key internal committees and for leading rollout of new GPS product for a major client.
  • Hamilton Associates
    Territory Manager
    Hamilton Associates Jan 1998 - Dec 2000
    Sales hunter managing a 9-state territory and 10 dealer representatives generating a sales volume valued at half of total company’s business. Conferred with national sales manager to develop sales goals and budgets. Established competitive pricing and created high-impact advertising promotions. Recommended product design enhancements and improvements.- Increased sales 133% in just 2 years, producing in excess of $1 million annually. Dramatically surpassed the company’s challenge for 10% growth. - Successfully penetrated new markets, securing a major contract with a 17-store chain that grew to generate 12.5% of the total territory revenue. - Set the standard for future territory managers, with personal managerial style, success, and results adopted and applied throughout the corporation

Michael Lacey Skills

Sales Process Sales Operations Account Management Direct Sales Solution Selling Sales Sales Management Salesforce.com Telecommunications Management Cold Calling Mobile Devices Negotiation Contract Negotiation Wireless Strategic Partnerships Competitive Analysis Selling M2m Customer Retention Advertising B2b Wireless Technologies Process Improvement Budgets Saas Software As A Service Business To Business Managed Services Channel Partners Business Development Unified Communications Mobile Device Management Enterprise Mobility Vendor Management Roaming Session Initiation Protocol Telecom Expense Management Consultative Selling Change Management Demand Forecasting

Michael Lacey Education Details

  • University Of North Carolina At Greensboro
    University Of North Carolina At Greensboro
    And Economics
  • Calvert Hall College High School
    Calvert Hall College High School
    College/University Preparatory And Advanced High School/Secondary Diploma Program

Frequently Asked Questions about Michael Lacey

What company does Michael Lacey work for?

Michael Lacey works for Brookdale Senior Living Communties Inc

What is Michael Lacey's role at the current company?

Michael Lacey's current role is General Manager at Catholic Funeral & Cemetery Services.

What is Michael Lacey's email address?

Michael Lacey's email address is ml****@****hoo.com

What schools did Michael Lacey attend?

Michael Lacey attended University Of North Carolina At Greensboro, Calvert Hall College High School.

What skills is Michael Lacey known for?

Michael Lacey has skills like Sales Process, Sales Operations, Account Management, Direct Sales, Solution Selling, Sales, Sales Management, Salesforce.com, Telecommunications, Management, Cold Calling, Mobile Devices.

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