Milad Mubarak Email & Phone Number

North Wollongong, Nsw, Au

Miami | Dallas | Colombo

Responsible for the end-to-end delivery of high-security Healthcare and Military software applications for a leading US-based software and mobile app company, with a focus on international clients in the USA and Europe. Expertise in managing IT projects, IT service delivery, stakeholder engagement, and cybersecurity, ensuring strict adherence to compliance and regulatory standards.💠Full Project Lifecycle Management: Led the successful deployment of high-impact military and healthcare projects💠International Client Collaboration and Compliance: Worked closely with global clients to ensure compliance with ISO 9001, ISO 27001, HIPAA, and CISM standards.💠Cybersecurity and Risk Management: Implemented industry-leading cybersecurity best practices, establishing a proactive approach to data protection and compliance.💠Stakeholder Engagement and IT Service Excellence: Built and maintained strong stakeholder relationships, fostering alignment between client objectives and project outcomes.

Colombo | Miami

𝗔 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗰𝗼𝗺𝗽𝗮𝗻𝘆, 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗪𝗲𝗯 𝗮𝗻𝗱 𝗠𝗼𝗯𝗶𝗹𝗲 𝗔𝗽𝗽 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗻𝗶𝘁𝗲𝗱 𝗦𝘁𝗮𝘁𝗲𝘀.💠 Directed IT security projects for global clients, in compliance with HIPAA, ISO 27001, and GDPR.💠 Led teams in deploying security controls, incident response, and risk mitigation.💠 Oversaw secure application development using Agile and Scrum, ensuring data privacy.💠 Led cross-functional teams of 30+ across time zones, achieving 98% on-time project completion.

Colombo | Miami

𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗪𝗲𝗯 𝗮𝗻𝗱 𝗠𝗼𝗯𝗶𝗹𝗲 𝗔𝗽𝗽 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗳𝗼𝗿 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗨𝗦𝗔 𝗮𝗻𝗱 𝗦𝗿𝗶 𝗟𝗮𝗻𝗸𝗮. 💠Managed development and launch of 25+ apps, boosting user engagement by 25% and client retention.💠Led an e-commerce platform project, driving a 30% increase in online sales within six months.💠Implemented SEO strategies, improving site rankings and increasing organic traffic by 40% in four months.💠Developed project roadmaps and timelines, ensuring project milestones were met on schedule.

Colombo, Sri Lanka

𝗔 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗶𝗻𝗴 𝗵𝗼𝘁𝗲𝗹 𝗿𝗲𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 𝗲𝗻𝗴𝗶𝗻𝗲𝘀 𝗳𝗼𝗿 𝗵𝗼𝘁𝗲𝗹𝘀 𝘄𝗼𝗿𝗹𝗱𝘄𝗶𝗱𝗲, 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴 𝗵𝗼𝘁𝗲𝗹 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀.💠Ensured IT security with 99.9% uptime and led ISO 27001 audits, surpassing certification requirements.💠Managed Incident Management, resolving IT security issues promptly and reducing downtime.

Paddington, England, United Kingdom

𝗔 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗶𝗻𝗴 𝗵𝗼𝘁𝗲𝗹 𝗿𝗲𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 𝗲𝗻𝗴𝗶𝗻𝗲𝘀 𝗳𝗼𝗿 𝗵𝗼𝘁𝗲𝗹𝘀 𝘄𝗼𝗿𝗹𝗱𝘄𝗶𝗱𝗲, 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴 𝗵𝗼𝘁𝗲𝗹 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀.💠Managing the London VOIP systems. 💠Working with London and Colombo Clients. 💠Customer Service.💠Maintaining and troubleshooting internal hardware and Software.

Slough, England, United Kingdom

𝗠𝗮𝗿𝘀 𝗜𝗻𝗰. (𝗠𝗮𝘀𝘁𝗲𝗿 𝗙𝗼𝗼𝗱𝘀) 𝗶𝘀 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱'𝘀 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗺𝗮𝗻𝘂𝗳𝗮𝗰𝘁𝘂𝗿𝗲𝗿 𝗼𝗳 𝗰𝗵𝗼𝗰𝗼𝗹𝗮𝘁𝗲, 𝗰𝗼𝗻𝗳𝗲𝗰𝘁𝗶𝗼𝗻𝗲𝗿𝗶𝗲𝘀. 💠Managed migration of 10,000+ records from legacy systems with 99.9% accuracy and zero data loss.💠Reduced input errors by 20% through meticulous data validation and verification processes.💠Part of ITIL best practices implementation team

Sri Lanka

𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗶𝗻𝗴 𝗶𝗻 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗶𝗻𝗴 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆.💠Provided network and desktop support for 125+ users, improving uptime and reducing helpdesk tickets.💠Performed updates and security patches, reducing system vulnerabilities by 30% and ensuring compliance.

Colombo, Sri Lanka

𝗜𝗗𝗠 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝘀 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗜𝗧 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀. 💠Developed features and fixed bugs, improving project delivery.💠Assisted senior engineers with code reviews and debugging, reducing issue resolution time by 15%.

University Of Colombo, Mba

Msc. Information Systems Management, Information Systems And Management

British Computer Society, Information Technology

Diploma, Association Of Business Executive (Abe Uk) Level 1

Association of Business Executive (ABE UK) Level 1

Education record