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Milad Razavi is listed as Executive Leadership | Digital and Organisational Transformation | Innovation | Automation | Data-driven insights – bridges business, technology and creativity to redefine customer experience at QBE Insurance, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at qbe.com and a matched LinkedIn profile for Milad Razavi.
Milad Razavi previously worked as Head of Product, Data Strategy & Customer Contact at Qbe Insurance and Head of Product, Digital at Qbe Insurance. Milad Razavi holds Bachelor Of Arts (Ba), Visual Arts from The University Of Auckland.
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AeroLeads found 1 current-domain work email signal for Milad Razavi. Compare company email patterns before reaching out.
I’m a visionary Executive leader who brings business, technology and creativity together to deliver innovative digital transformation to redefine customer experience and improve profitability. I have helped key organisations become market leaders and save millions of dollars through this approach. I have led cross-functional agile teams of 50+ in enterprise-level transformation projects exceeding $45 million.Known for my collaborative leadership and exceptional communication skills, I thrive in navigating complexity, solving problems with ingenuity, and inspiring cross-functional teams to achieve transformative outcomes. My track record includes influencing board-level decisions, securing significant budget approvals, and leading initiatives that consistently exceed strategic goals. As a leader who places a strong emphasis on people, I focus on providing vision, direction and support. I build teams with high levels of engagement, productivity and trust, address challenges promptly, celebrate milestones, and encourage ownership through an open feedback culture.I uniquely blend creative problem solving with a strategic mindset to uncover innovative solutions that drive long term impact. I am a change agent who transforms the corporate culture from one based on complacency and maintaining the status quo to one that craves change. I’m passionate about bringing together business, technology and creativity to deliver first-to-market value-driven quality products and features, yielding higher customer acceptance and satisfaction.My areas of expertise include:- Executive leadership - Strategy Planning and Implementation- Digital Transformation- People Leadership, Coaching and Mentoring- Innovative Cultures- Agile Delivery- Change Management- Team Building- Complex Stakeholder Management- Technology and Business Alignment- Data-Driven Strategy Execution- Process Improvement and Operational Excellence- Navigating ambiguity
Listed skills include Leadership, Corporate Identity, Packaging, Direct Marketing, and 46 others.
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Sydney, New South Wales, AU
I led QBE’s claims data strategy and customer contact transformation, establishing a forward-looking, multi-year roadmap. Directing research and discovery teams, I oversaw multiple cross-functional teams and managed delivery squads focused on enhancing claims communications and transforming the customer journey with advanced technology solutions. I built.
Sydney, New South Wales, AU
I led a cultural transformation towards a customer-centric, agile approach, to enhance the accountability and empowerment within digital claims. I developed and implemented a 5-year digital strategy aligned with business objectives. I directed a multi-disciplinary product team, including Product Managers, Product Owners, UX Designers, and Service Designers.
Sydney, New South Wales, AU
I led the product strategy for the Australia and New Zealand Customer Journey Program, redefining customer experience and transforming business processes. I spearheaded the development of a 3–5-year strategic plan, including budgeting, forecasting, and resource allocation. Building and leading a high-performing team of Product Owners, Service Designers.
Sydney, New South Wales, AU
I led the CX and UX strategy for the Customer Journey Program across Australia and New Zealand, driving transformation through digital customer journey initiatives.
North Sydney, NSW, AU
I spearheaded UX and UI design initiatives across digital platforms, defined and implemented new digital analytics and optimisation strategies, and directed business process implementations. I managed cross-functional teams, and oversaw budgeting, resource allocation, and contract negotiations.
I led a multidisciplinary digital team of designers, developers, and web analysts, to deliver high-quality, user-centered digital experiences. I defined and managed end-to-end project scopes, system architecture, and deployment strategies, and developed and maintained client relationships. I streamlined processes for creative direction, client management.
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Milad Razavi works for QBE Insurance.
Milad Razavi is listed as Executive Leadership | Digital and Organisational Transformation | Innovation | Automation | Data-driven insights – bridges business, technology and creativity to redefine customer experience at QBE Insurance.
AeroLeads has found 1 work email signal at @qbe.com for Milad Razavi at QBE Insurance.
Milad Razavi is based in Greater Sydney Area, Australia, Australia while working with QBE Insurance.
Milad Razavi has worked for Qbe Insurance, Zavi Australia, Iag, Pepper Financial Services Group, and Blackcitrus.
You can use AeroLeads to view verified contact signals for Milad Razavi at QBE Insurance, including work email, phone, and LinkedIn data when available.
Milad Razavi holds Bachelor Of Arts (Ba), Visual Arts from The University Of Auckland.
Milad Razavi is listed with skills including Leadership, Corporate Identity, Packaging, Direct Marketing, Social Media, Brand Implementation, Online Marketing, and Brand Development.
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