Milady Affum Odei (Née Banful) Email & Phone Number

Accra, Greater Accra Region, GH

Accra, Greater Accra Region, Ghana

Greater Accra, Ghana

Accra, Greater Accra, Ghana

Accra, Greater Accra, Ghana

- Managed and supervised the workload of a team of twenty-eight.- Onboarded new clients to the business and managed client relations of new and existing clients as well.- Led the recruitment process for new employees.

- Supervised a six-member team to ensure that work done was of high quality.- Conducted the onboarding for all new clients of the business.- Assisted in the recruitment process for new employees as well as the assignment of employees to clients

-Developed the onboarding process for Virtual Assistants and Clients-Assisted clients in managing their time efficiently by scheduling meetings and undertaking administrative tasks (e.g. minute-writing, updating tasks on the task management platform)

Ghana

Accra, Ghana

My core responsibilities included; -setting clients up on online banking and assisting them in using all digital banking platforms.-resolving challenges that clients may encounter while using the platforms.-assisting branch personnel with challenges that they face on the digital banking platforms

Master Of Science - Ms, Accounting And Finance

Bachelor Of Arts, Economics With A Minor In Study Of Religions, Second Class (Upper Division)

Activities and Societies: University of Ghana Economics Students' Society (UGESS) Ododow- Peer-to-Peer group In UGESS, I was the Head of.

Wassce Certificate, General Arts (Elective Mathematics, Economics, Geography And French)