Milagros Hancco Cahuana Email & Phone Number

United States

United States

Waltham, Massachusetts, United States

Lima, Peru

▪ Interview professionals in charge of areas related to the variables of the company under investigation.▪ Recruit relevant information related to the investigation.▪ Prepare progress reports and ensure that documentation is accurate, complete and delivered within established deadlines.▪ Collect the Monitoring, Evaluation and Learning data: (MEL). Related to the company under investigation.▪ Support in the analysis of collected data, using statistical software such as R or Excel.

Lima, Peru

▪ Communicate changes in the status of administrative processes of outsourced entities.▪ Redesigned the year plan process to show improvements in 2024.▪ Negotiated strategies to resolve unforeseen events in the payment service process to outsourced companies and employees.▪ Improved efficiency in the logistics process of outsourced companies to supply us with supplies, prioritizing what is necessary and urgent.

Salt Lake City, Utah, United States

▪ Provided support for the implementation of the library to handle requests for new books and weekly exams for students after coordination with teachers.▪ Supported commercial campaigns for each monthly holiday.▪ Managed exam rescheduling and provided information on health or student travel permits.

Lima, Peru

• Analyzed the satisfaction and effectiveness indicators of each program, guaranteeing its correct execution and/or generating the corresponding improvements.▪ Analyzed the results of the satisfaction surveys applied by the marketing team, identifying advantages and opportunities for improvement of each program.▪ Developed the content of customer satisfaction surveys to apply them in the launch of new courses and programs.▪ Managed the teacher recruitment process ensuring compliance with each flow from the initial contact to the end of their experience with the school.▪ Responsible for ensuring compliance with teaching needs in each campaign, creating a quality and satisfaction relationship for the company.

Killington, Vermont, Estados Unidos

▪ Paid attention to details and oriented clients in person.▪ Helped different clients get on and off the elevator, giving them security and confidence.▪ Provided effective communication, offering immediate solutions to all incidents.▪ Provided premium service to guests by providing information and assistance with a smile.▪ Worked cooperatively with other teams to ensure elevator lines were managedsafely and that elevators are loaded efficiently.

Customer Experience & Data Driven, Diploma

- Diseño de estrategias de marketing que permitan comunicar, de manera eficaz, la propuesta de valor que las empresas tienen para sus.

Administración De Servicios, Business, Management, Marketing, And Related Support Services