Light Mobility Cluster is a non-profit association that brings together more than 90 organizations and promotes the new urban mobility industry in Spain. One of our major objectives is to promote innovation and access to newer technologies to boost the competitiveness and internationalization of our members.We are experts in generating synergies between, researchers, startups, companies, and public & private agents, creating business opportunities that respond to the challenges of our industry and society. As a Marketing and Communication Manager, I make sure to design a holistic marketing and communication strategy that communicates the value and strategic lines of the Cluster.

- Lead the relationship with suppliers and responsible for the office expenditure, search and contracting according to the office’s need, quality standard, negotiate agreements and supervise service provided. - Lead the facility management and suppliers involved: Maintenance, security, cleaning and catering, - Plan and coordinate all company events (quarterly town hall, Christmas dinner, Mid Year meeting, etc.) defining event goal and objectives; searching, identify and stablish the right partnership, create a communication plan. - Organize, prepare and attend to the Board of Directors meetings, as well as to be responsible for the minutes of meetings.- Work closely with R&D, Manufacturing and Quality Directors, providing logistical support for organizing meetings, events, and alternative offsite activity. - Problem-solver: Act as a key contact and being able to provide to the team in effective and timely manner solutions for the day-to-day. - Partner of the Corporate Manager on HR functions like on- and off-boarding.- Identify ways to make the office more efficient and enjoyable and think creatively about ideas for better processes.- Partner of IT Dept. to resolve any technical issues for all staff and assist in every way possible to ensure tasks are completed. As well as coordinate, relocations and office moves.- Coordination of international and domestic travel itineraries, overseeing pre-and-post travel issues.- Manage executives' schedules, calendars and appointments.

- Planning and coordination medical congresses and course, including venue selection, guest management, print materials, AV arrangements, F&B, etc.- Provide daily support to the BM’s 20+, including travel arrangements, contracts, reports, presentations, letters, data analysis and another doc as needed. - Stock management of Mkt materials, Invoice and expenses reports management. - Update the client data base and its integration within the CRM system. - Update the intranet with corporate documents, including new process, newsletter, and announces related to the industry. - Manage content across RRSS: Linkedin, Twitter.- Salesforce, Captio and SAP management

- Responsible for developing and implementing office procedures.- Plan in-house and off-sites activities e.g. celebrations, events, dynamization.- Develop a strategic communication plan with emphasis on build on-line reputation and create an off-line Mkt campaign for employee branding and retention. - Build the flow communication with, employees, clients and key partners.- Lead the facility management and suppliers involved: Maintenance, cleaning, security, catering.- Build a good relationships with office suppliers. Manage agreements and price-negotiation (decreasing overall cost by 15%) - Manage an annual budget and prepare a monthly report, including financial status, details and actions taken during the previous and goals for the upcoming months. - Coordinate business travel 20+ BM overseeing pre-and-post travel issues. - Take care of the appointments and executive calendars. - Be a creator of office culture. Company size 200 members.

- Create content for RRSS, web, intranet, blog.- Write press releases, newsletters, and other Marketing text. - Competitors analysis & Benchmarketing (Acquisitions, pricing changes, and new products, features)- Identify opportunities to reach new market segment (create a costumer persona)- Attend meeting with the team to discuss customer need’s - Attend trade shows and sales events with the objective of generating deeper client’s relationships, and/or acquiring new clients. - Collaborate with the team to design a marketing campaign. - Assist the Key with Account day-to-day (Elaborate reports, company brochures, and other Mkt doc. Schedule meetings and appointments and business travels)

- Develop and implement office procedures by adapting operation needs. - Plan and coordinate company event, including pre-and-post evaluations- Manage supplier’s relationship: evaluate quality and services, price-negotiation and reach agreements with the most suitable partner. - Manage office budget ensuring office financial objectives. Responsible for the office purchases - Manage the onboarding process for new hires, including employee benefits, initiatives and implementation. - Internal communication: Newsletter, including prepare interviews and articles for the new corporate members, corporate releases: previous and upcoming events, new services, articles related to the industry.

- Manage the transfer of the airport companies and its operational activities from T2 to T1 terminal by providing advising services and administrative support (applications, forms, and letters with case-specific information)- Develop, implement and monitor formalities processes. - Improvement of the internal processes and procedures through the contribution of ideas that generated added value. - Offering integrated solutions for all our client, attending to their needs and offering the best service professional

As a Flight Attendant, I was responsible to provide all necessary help to passengers.Personal skills developed: - Highly organized and good communication skills.- Ability to solve potential issues and make quick decisions.- Work in a fast-paced environment - Good client liaison skills- Being more enthusiastic, proactive & able to work independently.