Findanio is a subscription based limousine service platform designed to connect bookers & travelers with small & mid-size limo companies and independent operators across the US.Responsibilities include - Signing up chauffeurs to the platform, training, resolving any issues that might ariseCustomer retention & satisfaction, quality controlSupervision of day to day operations

Team Supervision, Team Task Management - Customer Service - Coordinating and assigning chauffeurs to reservations to ensure quality, on time service - Brokering jobs, Giving & Taking pricing - Planning and overseeing events with upwards of 100 simultaneous reservations - Ensuring smooth day to day operations - Spoken & written professional conversation in English via email and phone

Through Marigold Communications based in Belgrade, worked at a remote dipsatch position for a West Haven, Connecticut based taxi company, M7 Taxi. General dispatch, route optimization, driver and customer assistance and special trip creation and distribution to drivers in a fleet of over 200 cabs in the largest Taxi company in the state of CT. Coordination with Veyo, Access2Care, Modivcare and several other American NEMT and Insurance companies. All done through an advanced dispatch module called iCabbi.Responsible for leading shifts as well as new employee training and supervision