Milan Gupta Email & Phone Number

⚡18+ years of IT experience at both a technical and managerial level. Manage complex and critical projects of integrating technology with business. Skilled in establishing cost effective strategic plan. Proficient in building a strong team to benefit the organization. 💨Implementation of ITIL methodologies.💨Implement and Maintain Security Frameworks for Existing and New Systems.💨Ensure compliance regarding staff security and clearance.💨Act as a key liaison between upper-level management, programmers, risk assessment staff and auditors.💨Respond immediately to security-related incidents and provide a thorough post-event analysis.💨Create and execute strategies to improve the reliability and security of IT projects.💨Spearhead vulnerability audits, forensic investigations and mitigation procedures.💨Manage a diverse team of security administrators, analysts and IT professionals.💨Monitor Compliance with Information Security Policies and Procedures.💨Maintain Security Records of Monitoring and Incident Response Activities.💨Train Organization on Security Measures.💨Discover Vulnerabilities in Information Systems. 💨Evaluate and Deconstruct Malware Software.💨Aligning, developing, managing and implementing IT short term (1‐2 years) and long term (5 years and beyond) strategies. 💨IT Service Management best practices (all levels). 💨Cost and budgetary monitoring and control. 💨People management including leading high performing staff. 💨People skills; Active communication, leadership, teamwork, conflict resolution and negotiation. 💨IT architectural design, implementation and operational control and management. 💨Supplier and third party management. 💨Business Continuity and Disaster Recovery. 💨Request, Incident, Problem, Change, Configuration Management. 💨Service Desk management. 💨Service delivery management. 💨Automation of Monitoring IT infrastructure and reporting through Power BI.

Listed skills include Itil, It Service Management, It Operations, Windows Server, and 55 others.