Milan Jokić

Milan Jokić Email and Phone Number

Network Support Specialist at NCR Atleos @ NCR Atleos
Milan Jokić's Location
Serbia, Serbia
Milan Jokić's Contact Details

Milan Jokić work email

Milan Jokić personal email

n/a
About Milan Jokić

Milan Jokić is a Network Support Specialist at NCR Atleos at NCR Atleos. They possess expertise in help desk support, technical support, computer hardware, network administration, windows and 33 more skills. They is proficient in German and English.

Milan Jokić's Current Company Details
NCR Atleos

Ncr Atleos

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Network Support Specialist at NCR Atleos
Milan Jokić Work Experience Details
  • Ncr Atleos
    Network Support Specialist
    Ncr Atleos May 2019 - Present
    Serbia
    • Delivering action plans to field support on part replacement activities for all Cisco products, worldwide basis,• Working with Field Engineers towards restoring and/or upgrading Cisco hardware using telnet and other application tools for local and remote configuration and troubleshooting,• Applying analytical skills and technical knowledge to remotely bring a new device back to network discovery, and where reasonable, reinstalling configurations and IOS/NX-OS/Firmware provided by End Customer or their supportive NOC Team,• Handling escalations along with Cisco TAC team and resolving technical issues according to SLA if part replacement is ultimately unsuccessful.
  • Ncr Corporation
    Technical Support Specialist
    Ncr Corporation Feb 2017 - May 2019
    Serbia
    • Responding to client queries and providing initial remote technical software,• Configuring network devices on customers workstations and environment (Printers, Handheld terminals),• Interface with vendors for troubleshooting, upgrading and recommending necessary changes to currently implemented software/hardware tools,• Documented all issues with Remedy ticketing system,• Created proper manuals and mentored new-recruiters,• Maintain and increase product knowledge on applicable products/applications via training, documentation and personal research.
  • Superadmins
    It Specialist
    Superadmins Aug 2016 - Nov 2016
    Serbia
    • Proactively used monitoring tools (alarms, trending graphs) to determine production issues,• Ensured SLA's are achieved and client expectations are met (or exceeded), • Create and maintain comprehensive documentation for all implemented networks, • Daily maintenance and problem resolution of operating system patches and software upgrades.
  • Republic Geodetic Authority
    It Technician
    Republic Geodetic Authority Feb 2015 - Aug 2016
    Serbia
    • Installation, maintenance and managing software, servers and user accounts,• Providing technical support over the phone to all users,• Updating support documentation,• Maintenance of equipment (Workstations, DSLR cameras, NAS storage, etc…),• Diagnosing and resolving SQL and Access database access and checking on performance issues.
  • Delta Motors
    Sales Assistant
    Delta Motors Dec 2013 - Jul 2014
    Serbia
    Used & New Car sales assistant• Communication with clients,• Presentation of vehicles,• Direct marketing, photographing vehicles, • Editing content for companies websites.
  • Geojokić Doo Beograd
    Land Surveyor
    Geojokić Doo Beograd Aug 2009 - Dec 2013
    Serbia
    • Topographic survey of the terrain and buildings and making topographic plan for the area for future spa in KO Baranda.• Topographic survey of the terrain and buildings and making topographic plan for the area for future intermodal terminal in KO Batajnica.• Georeferencing and digitizing the original plans for KO Veliko Središte, KO Pavliš and KO Vršac• Geodetic survey of the pipeline route and the development of topographic plan ~45 km.• Over 1000 small topographical plans developed for the purpose of registration ownership of the assets• Measured over 20000 m2 of derivative states of objects, in order to manufacture glass facades on the buildings.

Milan Jokić Skills

Help Desk Support Technical Support Computer Hardware Network Administration Windows Microsoft Office Photoshop Sony Vegas Video Spiceworks Network Monitoring Tools Sales Networking Troubleshooting Active Directory Network Security Servers Windows Xp Software Installation Security Html Vmware System Administration Cisco Technologies Hardware Virtualization Tcp/ip Operating Systems Vpn Wireless Networking Routers Ccna Software Documentation Printers Switches It Management Computer Security It Service Management English

Milan Jokić Education Details

Frequently Asked Questions about Milan Jokić

What company does Milan Jokić work for?

Milan Jokić works for Ncr Atleos

What is Milan Jokić's role at the current company?

Milan Jokić's current role is Network Support Specialist at NCR Atleos.

What is Milan Jokić's email address?

Milan Jokić's email address is mi****@****ncr.com

What schools did Milan Jokić attend?

Milan Jokić attended Singidunum University.

What skills is Milan Jokić known for?

Milan Jokić has skills like Help Desk Support, Technical Support, Computer Hardware, Network Administration, Windows, Microsoft Office, Photoshop, Sony Vegas Video, Spiceworks, Network Monitoring Tools, Sales, Networking.

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