Milan La Email & Phone Number

As a volunteer with Develop for Good, I collaborated with a team of designers to develop a conversational agent (CA) for Readeezy, a nonprofit focused on enhancing literacy for adolescent and teen readers with disabilities. The CA, designed as a 'Reading Companion,' provides personalized learning experiences through dialogue, assessing reading skills and engaging readers in conversations about social-emotional learning (SEL).

New Brunswick, New Jersey, United States

As a UX designer for Hack4Impact, I contributed to implementing a community calendar of events on Giving Connection's website, allowing nonprofits to easily promote their events and providing volunteers/donors a centralized platform to discover and participate in local events.• Conducted competitive analysis of 4 event management and volunteer platforms, informing design decisions in alignment with Giving Connection’s 6 prioritized features.• Created and iterated on design solutions through ideation and usability testing with nonprofits, volunteers/donors, and stakeholders, ensuring solutions satisfy project requirements and user goals.• Integrated an improved design system, ensuring interactive buttons and other elements are accessible and comply with WCAG standards.

New Brunswick, New Jersey, United States

As a UX designer at Hack4Impact, I contributed to designing a web-based volunteer management system for AniMeals on Wheels nonprofit, streamlining the process of delivering donated food to pets of homebound seniors and ensuring smooth coordination between volunteers and administrators.• Created mid to high-fidelity wireframes in Figma to visualize the volunteer management system, incorporating feedback from stakeholders to ensure design solutions aligned with the nonprofit’s project goals and needs of volunteers, admins, and seniors.• Collaborated closely with the full-stack development team and created design specifications for hand-off to ensure accurate and smooth implementation of design solutions.

As a volunteer with Develop for Good, I collaborated with a cross-functional team, including designers, engineers, and a product manager, in redesigning Centro Community Partners’ web/mobile app, integrating an AI chatbot and a business planning tool to improve accessibility to educational and financial resources for low-income entrepreneurs.• Conducted usability testing and competitive analysis, informing 5 areas of design improvements that enhanced user satisfaction and aligned with Centro’s strategic goals.• As the interaction designer on the team, I created mockups and sitemaps to visualize and validate design solutions with stakeholders, ensuring compliance with business objectives, product requirements, and user needs.• Revamped the app’s visual design elements to align with Centro’s brand identity, ensuring design consistency across the platform through a design system.

New Brunswick, New Jersey, United States

• Designed a budgeting app for college students who struggle with managing their expenses for food and keeping track of their eating habits• Conducted interviews and online surveys with 30+ Rutgers students regarding their eating/budgeting habits to find user pain points and inform the app's design• Created low and high-fidelity wireframes and prototyped on Figma to develop user-friendly and visually appealing interfaces

Bachelor Of Arts - Ba, Information Technology And Informatics, Minor In Cognitive Science

Activities and Societies: CreativeX (design lead), Hack4Impact (UI/UX designer), Blueprint (UI/UX design fellow)

High School Diploma