• Successfully managed end-to-end payroll processing for a PBI with 25+ employees, ensuring timely and accurate salary disbursement.• Proficiently handled salary sacrifice agreements, streamlining employee benefits and maintaining compliance with relevant regulations.• Expertly reviewed and verified payroll data, identifying and rectifying discrepancies to ensure payroll accuracy and employee satisfaction.• Provided guidance and support to preparers, ensuring adherence to BAS preparation, payroll tax, and payroll requirements.• Conducted quarterly reporting, analyzed financial data, and prepared reports for senior management, enabling informed decision-making.• Demonstrated exceptional budget management skills, tracking expenses and evaluating variances to optimize financial performance.• Acted as a key liaison with clients, offering transparent communication on payment schedules and assisting in cash flow management strategies.• Proactively addressed client inquiries, resolved issues, and built strong, trusting relationships, resulting in increased client retention.• Collaborated with cross-functional teams to implement process improvements, enhancing overall efficiency and client satisfaction.

• Preparation and lodgement of payroll tax, IAS, and BAS• Attend to suppliers’, contractors, and customer queries • Maintaining and organizing accounts receivable and accounts payable records, managing the invoicing and billing process for clients, and resolving incoming queries. • Preparation of weekly/ fortnightly payroll. • Completing month-end reporting and reconciliation.• Debtor Management, processing bill payments in line with their due dates and monthly payment cycles, including the follow-up of clients’ overdue invoices by phone and/or email

• Analysed applicants’ financial status and credit also checking serviceability by using bank calculators to determine feasibility of granting loan.• Managing and maintaining the compliance folder with accurate and confidential records.• Building and keeping up-to-date knowledge about latest banking policies, products, and services.• Collaborating with Broker Relationship Manager to deliver the customer requirements, and ease the loan application process• Managing client portfolios in online system called “Salestrekker”

• Multitask and memory skills while taking both drive-through and inside dining orders together• Working in multicultural and diverse environments which enhanced communication skills • Problem identification and solving skills working within a customer service environment and dealing with customer requests and complaints• Daily stock count and inventory control for ordering• Accepting and entering the invoices in the cloud-based business system • Monthly stock count and assisting in analysing gross profit • Ensured all the cash management procedures are followed by the team • Assisting store manager for the yearly business plan and marketing promotions• Providing leadership to the team and working together to achieve the daily goals • Managing the compliance folder maintaining accurate and confidential records

• Assisting preparation of taxation returns for individuals and organisations also supporting the preparation of quarterly activity statement which helped to excel numeracy and literacy skill • Responding to general enquiries, building relationships with internal clients, and delivering exceptional client service • Maintaining department filing and financial systems according to the standard and direction of the administrative manager • Prioritising and preparing the reports for submission before the due dates• Maintaining ASIC internal client records and ATO correspondence