Milagros Ponce Benavente Email & Phone Number

Paris, Fr

Paris

Paris, Île-De-France, France

Implement EMEA segmentation & targeting methodology in France.- Analyze/report sales & SFE KPIs per region/territory- Provide sales, market, competitor & SFE data insights - Key contact for local dev. & implementation of EMEA CRM system- Responsible for territory alignment & sizing analysis- Act as a CRM expert to support local training for HQ & Sales teams- Initiator of data monitoring in OCE, proposing ways to improve it.

Paris

- Annual and semi-annual commercial performance analysis (sell-out analysis).- Market research and competitive intelligence.- Guarantee good relations with the partners in the area.- Guarantee the effective deployment of the commercial and marketing strategy.- Recommendation of product assortments, price positioning, promotional policy, business plan- Guarantee the correct execution of the brand guidelines (brand image, marketing, merchandising, digital, training, etc.)

Paris, France

Interface between headquarters and promotional teams “field”.- Participating in training of the teams "Headquarters" and "field".- Support the development and implementation of the new CRM tool, passing from “Mobile Intelligence” to “OCE” (IQVIA, Salesforce).- Gather data and process it to further load it into the databases.- Analysis of sales reps activities (visits, consents, other data).- Monitor and analyze the sale’s KPIs using Match and PowerBI. - Supporting the marketing team with market and data analysis.

Lima, Peru

• Analysed customer’s behaviour to adapt to him/her, give a good service, advice and sale.• Active listening of needs, appliance of cross-selling strategies, increasing sales. • Stock management, daily check of sales.• Won experience with customer service, supply chain and retail store

Lima, Peru

• Analysed needs conducted market and product research.• Importation of products from China per lots.• Successfully launched own brand Facebook page, implementing digital marketing campaigns.• Mastered engagement and a strong community around the brand.

Wintergreen, Virginia, Usa

Working summer program abroad Total of 4 contracts of 3 months each. Developed multicultural and communication skills, having contact with students from USA, Argentina, Brazil, Chile, Colombia, Jamaica and clients from all over the world.• Leaded international teams of 7 per shift, collaborated with employee training. • Active listening, resolved problems/questions, ensure high customer service performance, attention to detail.• Promoted within the second contract due to strong performance and experience.

Arequipa Province, Peru

Beauty company, with direct selling model, presence in 14 countries• Pursued prospects and communicated product values. • Customer knowledge and proposal of the appropriate product.• Maintained customer relationships with support and check-up calls.

Master In Digital Marketing And Crm, Marketing

Activities and Societies: Representative of the class of Master in Digital Marketing and CRM - Maintaining communication between students.

Exchange Student For 6 Months

Activities and Societies: Rankings QS 2019: - 3rd French Business School for its MSc in Digital Marketing & CRM - 26th worldwide (out.

Business Administration And Marketing, Business Administration

Activities and Societies: - Exchange semester in France - Volunteer in Laboral Fair of ESAN University Guidance to students and guest.