Mildred Gutierrez Email & Phone Number

Dublin, IE

Dublin, IE

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Utilize oracle for financial management, planning, and analysis, including issuing invoices to clients
• Analyse daily reports to identify trends and variances, investigate and resolve if there’s any discrepancies.
• Use advanced excel functions and tools (such as pivot tables, vlookup, conditional formatting, index/match, and macros) for financial modelling and data analysis.
• Collaborate with cross-functional teams for timely payment collections using salesforce and other tools.
• Develop detailed reports and present them to senior management, facilitating data-driven decision-making.
• Reconcile client’s payments with invoices and update records daily.

County Dublin, Ireland

• Analyzed content trends using data and analytics to develop strategies that improve integrity and user trust.
• Forecasted trends and patterns, escalating issues beyond company policy when necessary.
• Monitored potential fraudulent cases and prevented spam by applying analytical skills.
• Generated root cause analysis reports using excel with risk mitigation suggestions.
• Investigated reported issues on the client’s platform, including account support and abusive content.
• Reviewed advertisements and promotional content to ensure compliance with client's Terms of Use.

County Dublin, Ireland

• Processed bi-weekly and four-weekly payroll for 120+ employees in a store, ensuring accurate and timely payments
• Calculated and verified overtime and bonus payments, minimizing payroll discrepancies
• Maintained confidentiality of sensitive employee information, adhering to GDPR.
• Managed payroll and employee records, ensuring the accuracy of timesheets and payroll data
• Audited payroll reports monthly to identify and resolve errors, improving accuracy by 10%.
• Implemented automated payroll processes using advanced Excel functions, reducing processing time by 15%.

- Handled complaints and provided appropriate and alternative solutions - Identified and assessed customers’ needs to achieve satisfaction - Generated sales leads and went the extra mile to engage customers - Managed inbound and outbound telephone calls - Followed communication procedures, guidelines, and policies - Built sustainable relationships and.

Bachelor'S Degree, Accounting And Finance

Business Administration

Business Administration Major In Marketing Management

Activities and Societies: Vice Governor at College of Arts and Sciences, 2016 | CAS Representative at Supreme Student Council, 2016

High School Diploma

Activities and Societies: Special Science Student | Junior Police Officer, Senior Inspector | Girl Scouts of the Philippines