Mildred Sim Email & Phone Number

Tianjin, China

Taking on the front office receptionist role was a transformative experience, particularly in understanding the nuanced differences between operations in China and Singapore. I managed stringent check-in processes for both locals and foreigners, and expanded my responsibilities to include concierge and porter duties. Additionally, I supported the front.

Singapore

I travelled regionally with the Deputy Chairman, overseeing multiple portfolios that included managing meetings and follow-ups. This role involved strategic coordination and efficient communication to support senior leadership and ensure seamless operations across diverse responsibilities.My experience highlights strong organisational skills, leadership in.

I managed logistics for visits by Singapore's President, Prime Minister, and foreign Heads of State/Government, including high-profile events like the Trump-Kim Summit, ASEAN2018, and the Bicentennial Event. Additionally, I coordinated meals for Cabinet Ministers and their counterparts, ensuring seamless dining experiences.My role involved meticulous.

Maldives

I planned personalised activities tailored to guests' preferences and provided attentive assistance as needed. Additionally, I gained valuable experience rotating through roles at the Bar, Front Office, and Boutique. This diverse experience equipped me with a comprehensive understanding of guest relations, operational versatility, and service excellence in.

Universal Studios Singapore

I oversaw daily operations, managing logistics, tour assignments, and guest issue resolution. At its peak, I supervised a team of 80 casual employees, ensuring smooth operations and fostering a cohesive work environment. Additionally, I orchestrated manpower arrangements, optimising staffing levels to meet operational demands effectively.Furthermore, I.

Universal Studios Singapore

I revitalised the reservations system, implementing new templates and training a team to ensure its smooth operation. Additionally, I organised bespoke tours for guests, including celebrities, providing tailored experiences that exceeded expectations. As a certified Game Master, I specialise in facilitating team-building activities within the park.

Jyväskylä, West And Inner Finland, Finland

During my time in hospitality, I had the opportunity to rotate through various departments including Housekeeping, Kitchen, Restaurant, and Bartending. In Housekeeping, I honed my attention to detail and organisation skills, ensuring impeccable cleanliness and guest satisfaction. Transitioning to the Kitchen, I learned the art of culinary preparation.

During my time at Astons Specialities, I held various roles both front and back of house, gaining valuable experience across multiple positions:Cashier: Developed proficiency in using the POS system.Runner: Ensured seamless coordination between kitchen orders and table service.Drinks Service: Managed timely preparation and delivery of beverages to.

Hospitality Business With Honours, Hospitality Administration/Management, Honours With Distinction

Diploma, Tourism And Resort Management