Monitor, track and report tape and disk usage Recommend changes required to meet future known backup and recovery requirementsDASD Management including monitoring SMS/HSM pools, SMS ACS routinesMaintain storage capacity to allow for new and expanded data allocationsMaintain adequate free space capacity in storage groups / poolsCopy data/volumes to target volumes/storage groups as requiredMaintain and update DFSMS ACS routines and constructsImplement the values that are determined above into the appropriate places within DFSMSPerform maintenance on disk environment TAPE Management including monitoring scratch pools, RMMMaintain tape software environment.Maintain backups of tape management database for recovery purposesProvide reports on tape storage capacity Restore data sets as requested by Customer.Support all IBM and OEM storage hardware and software products and tools Perform problem analysis and recovery in the storage hardware and software environment.Support projects including new dasd/tape installs, dasd migrations, upgradesProvide problem determination / resolution for all storage management issuesPerform 2nd level problem analysis and recovery in the storage hardware and software environment.Perform disaster recovery tests at intervals specified by Customer.Manage DASD/TAPE replication Maintain adequate supplies for the tape environment and provide a sufficient scratch tape pool to service required processing needs, and notify the customer when additional tapes and other supplies are required Monitor and manage tape pool resources and ensure adequate media available to meet peak load, planned growth and anticipated tape volume fluctuations Execute Tape utilization reports Monitor and manage tape resources

Organize the shift and fairly distribute the workload assuring, that all service activities are covered and shift capacity is properly utilized.Act as communication focal point toward classes/departments in sending countries.Ensure proper escalation and communication of high critical problem.Supervise shift hand over process, within the shift and other involved teams.Act as lead specialist, providing support to the other colleaguese and collecting team technical problems/needs with cooperation with technical leader.Actively support new strategies and build of service and organization.Control problem/change management tool, i.e. review/assign/close changes, problems, review and escalate unsolved problems.Participate on change/problem conf call and planning of changes.Coordinate the actions needed in case of service problems, in order to solve detected problems and perform administration tasks.Act as leader, providing support to the other colleagues.Communicate team requirements/technical problems/needs.Workload distribution cross team members.

Act as experienced operators providing guidance to the OperatorsProblem determination, analysis and bypassing, problems evaluation and escalation, applying resolution task given by documentation or TEsPerform change tasks assigned and prepared by the TE teams (modification, implementation, checking and proceeding according to the backout plan)Coming up with and following effort saving cross technical areas activities leading to more efective, efficient systems management and/or improving services quality.Proactive monitoring of the Customer environment; execution of the technical controls needed to detect and prevent problems.Recovery actions first intervention on problems; by-pass/solve problems or; activate the appropriate level of support.