- Developing and executing the company’s business strategies- Devise strategies and plans for the clinical department according to company standards for excellent service and growth- Assume responsibility of budgeting and resourcing- Plan and oversee all patient care or administrative operations and programs- Recruit employees to ensure department is staffed with qualified personnel- Assign cases and create schedules for all employees- Coordinate and supervise staff providing constructive feedback- Provide personnel with clinical training and opportunities for continuous development- Evaluate performance and discipline employees when necessary- Monitor compliance to legal guidelines, internal policies and quality standards

- Lead major operational change projects on behalf of the departments- Drive operational improvement through innovation and an improved staff engagement- Deliver a strong management review and control process with the operational manager including the monthly review and reporting process- Take an active role in client meetings and proposals for new and existing services including continuous improvement plans- Develop and maintain good working relationships with the senior managers of the client. Support operational managers in calculating uplifts and variations- Work with the relevant Operation Managers to identify risks, issues and opportunities and ensure that the operations team have plans in place to address them- Analyse performance trends and opportunities and determine how best the insight from this work can be turned into real performance improvements in the business. Once agreed, support and drive the implementation of this- Day to day management of the relevant Operations Manager including management of Operational budget, monitoring variations and investigating inconsistencies. Notifying relevant parties of any concerns or disputes with clear plans in place to resolve- Assist in the strategic planning for future development of the sites’ and the business development of operational services