Fiber-Seal Northeast and SoCal offers fabric protection and maintenance services focusing on residential customers and interior design communities within New York, New Jersey, Eastern Pennsylvania and Southern California. My responsibilities include Salesforce systems management and integration, and data management. Primarily use of Sales Cloud, Field Service and Marketing Cloud. Systems development and maintenance. Integrations with external accounting, payment systems. Supporting multiple orgs.

Led team to manage broadcast scheduling for NBC and Telemundo Networks. Improved systems and applications to support business needs. • Planned, modified, and executed broadcast schedule, ensuring timely, accurate communication of Network program schedule and broadcast operating conditions to Owned & Operated stations and all affiliates.• Collaborated cross-functionally with Network Operations, Programming, Traffic and Promo departments, assembling proper schedule for day-of-air execution by Broadcast Operating Center.• Served as Product Owner of Webscheduler (used to schedule feeds of multiple Networks for satellite distribution) by managing development and testing of applications used in on-air scheduling processes, driving improvements in key functions, designing new features and reports, and enhancing functionality to improve user experience and meet business needs.• Assisted in integrating new broadcasting system through all phases of migration, improving broadcasting infostructure for long term business benefits while maintaining maximum on-air reliability.• Provided requirements and solutions for successful implementation of new applications and processes and established workflow SOPs.• Developed mockups, analyzed tasks and activities in need of improvement, gathered and defined UX requirements, and specified interaction design for several applications used in day-to-day operations, improving functionality and ease of use and reducing possibility for human error.• Migrated Network broadcast scheduling operations to another facility and relocated disaster recovery scheduling system by collaborating with project team, leading meetings, gathering requirements, writing user stories, and performing testing and implementation for more than 100 new features over 6-month period.• Managed integration of new traffic system Sintec with existing scheduling system, improving overall scheduling system functionality while maintaining 99.999% reliable schedule.

Managed stereoscopic video production projects. Served in direct client communication role and delivered product and service information and support. Provided project logistics, contract quotes, production team recruiting and hiring, equipment rental, licenses, travel arrangements, and insurance policies.• Owned company accounts and relationships with clients and stakeholders, providing necessary support and communication throughout project execution.• Coordinated 3D rig development and production, gathering requirements, defining project scope, identifying and managing project risks, managing budgets, and maintaining project schedule and milestones.• Organized exhibition show and production of marketing tools for NAB Show Conference, promoting company products and services to worldwide market.

Directed live production for variety of shows produced weekly in-house, including topics such as daily morning news, sports, business, politics, and entertainment. • Implemented, operated, and maintained live broadcast system based on NewTek VT5 Integrated Production Suite, enabling continuity in daily operations and system reliability.• Developed operational procedures, enabling production and distribution of 4 - 6 hours of live programming daily.• Trained system users, managed control room, and solved technical problems, streamlining operations.• Oversaw encoding and creation of files for uploading to web using Brightcove and Livestream OTT platforms.

Managed production of several news shows, webcasted daily. • Directed production crew in performing daily shoot and operation of cameras, recording and editing systems.• Operated broadcast system, managed file conversions and upload to web, and maintained live stream on OTT platforms, providing viewers with final product.• Created graphics and animations using VT [5] Integrated Production Suite, Adobe Photoshop, Premiere, Final Cut Pro, and LightWave 3D, and incorporated graphics and animation content into videos that were not in initial scope, adding to show quality, enhancing viewer satisfaction, and increasing sales by 10% within 30 days.

Created graphics for live broadcast, setup green screen for studio shoots, and managed video archive.

Created 3D models using LightWave 3D and offered production assistance on 3D video shoots for various clients.