Milene Fontolan Email & Phone Number

Michigan, United States

• Administration and finance, sense of urgency, skills with systems and number, and consistent analysis have always been my strength. It is exactly the set of my activities at Belfor.• I work in the daily routines and bureaucracy of the office, giving direct support to the Area Manager. Meeting deadlines and establishing work methods for greater efficiency and productivity. Support to Estimator, Project Management and work team.• Responsible for updating job folders and system, creating new leads and jobs, updating and control insurances and W9, inventory update (DSI), close jobs and bank reconciliations.• Account Receivable: AR (make invoices and deposits).• Account Payable: AP (codification invoices, put in the system, and checks).• Highly proficient in the Microsoft (Excel, Word, Power Point), and systems: BCS (Compliance System), JDE (Oracle), SAP, Tungsten, Key Bank and others.• High attention to detail, ability to maintain confidentiality and exercise extreme discretion, ability to manage and prioritize multiple tasks and meet all deadlines.

Rochester, Michigan

São Paulo E Região, Brasil

• Awarded best manager of the company in 2008 and best regional manager in 2007, and most proactive employee in 2010.• Held responsibility for the management of all departments of the store with a focus of increasing the company's profits, the quality of services provided to the customer, and motivation of employees.• In human resources, was responsible for a financial gain of 20% compared to payroll and increased excellence in customer service by developing an operational table of employee positions x productivity x store size.• In marketing, increased sales by 120% by developing planograms and enhancing visual merchandising.• In finance, saved between 15 and 20% and reduced product losses by 20 to 30% in the company’s stores by conducting budget analyses.• Inventory controls analyzing purchases x sales, and loss prevention.• Focused on the overall costs of operation, fixed and varied.• More than 18 stores opened in which I worked from planning to inauguration.

São Paulo E Região, Brasil

- Presented the company with a plan for restructuring the entire company to increase organization and profitability that was accepted and implemented.- As a result of the structural changes, was responsible for reducing company expenses by 30% and increasing profits by 25%.- Increased profitability by creating a new management and control model for better positioning in the market.

São Paulo E Região, Brasil

• Responsible for creating, developing, and implementing a business plan for a new model stores (layout, planogram, merchandising).• Direct responsibilities: department of standards, and processes (creation of manuals and rules to standardize the operation, store and employee training for compliance with the law).• Implementation of departments of loss prevention, marketing, logistics costs and inventory.• Implementation of a new SAP system.

São Paulo, Brazil

• Helped the company obtain its international quality certificate (ISO).• AR (Accounts Receivable), AP (Accounts Payable), work with banks (on line and in person)• Performed analyses of balance sheets, income statements, capital structure, and cash flow statements.• Manufacturing inventory and cost analyses.• Demonstrated advanced Excel skills and strong modeling and financial assessment skills

São Paulo, Brazil

Document archiving, data processing, cash, investment, risk analysis, opening new accounts and administration (recommending appropriate products and services to our customers). Achievements: At this time in Brazil, banks have had major changes in their systems due to the acquisitions and mergers of large banks, actively participated in the entire process, helping to maintain the quality of services provided to customers and the adequacy of the system to the new format.

Master Of Business Administration (Mba), Mba - Marketing

Tive a oportunidade de participar do Livro "Os Mais Relevantes Projetos de Conclusão dos Cursos MBAs".

Pós Graduação, Economia

Education focused on globalization and global economic blocs

Graduação, Administração De Empresas

Education record