Milene Cervo

Milene Cervo Email and Phone Number

Helping Companies Grow Globally | Globalization | Internationalization @ Group-Q
Milene Cervo's Location
Denver Metropolitan Area, United States, United States
Milene Cervo's Contact Details
About Milene Cervo

Working on managing projects for the last 23 years, the projects varying from large to small and very different in nature. Working on Localization projects requiring outsourcing vendors, testing, and managing translations has given me great experience on vendor management and the opportunity to deal with diversity in culture/teams, software development, testing and many cross functional teams. Working in the Travel industry gave me the opportunity to work with projects including data consolidation in large scale from several sources and from different parts of the world. I have also worked directly with customers, as an Account Manager of a small company, being the great majority of the projects in the Public Safety industry. It has brought me a different perspective of Project Management. Being the vendor in some cases gave a more comprehensive management style. Face to face with customers and partners, effective participation in business decisions and contracts, requirements gathering, budgeting and business analysis are just a few of the responsibilities I had in this role. Lastly, working in the Engineering team of a software company, managing software internationalization and localization. I interact with multiple development teams and localization vendors located all over the world, utilizing top technology and tools. Selecting the right vendors, working, and evangelizing L10N best practices with developers, and managing the localization of large software in several languages have given me great experience in this industry. So much experience, it’s difficult to list it all here. Let me know if you are interested in chatting about it. Specialties: Vendor management, customer relationships, outsourcing, localization, project management, account management, international projects, establishing cross functional relationships among others.

Milene Cervo's Current Company Details
Group-Q

Group-Q

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Helping Companies Grow Globally | Globalization | Internationalization
Milene Cervo Work Experience Details
  • Group-Q
    Director, Operations And Solutions
    Group-Q May 2023 - Present
    New York City, Ny, Us
  • Pitney Bowes
    Advisory Localization Project Manager
    Pitney Bowes Feb 2009 - Jan 2023
    Stamford, Ct, Us
    Project management and vendor management for general localization needs in Pitney Bowes. I managed projects for Marketing, Legal and Internal Communications for the entire company (worldwide) for 5 years, doing analysis, estimations, preparation of files, and all the finance aspect besides selection and training of new localization vendors from all over the world. This role put me close to different teams and vendors. I acquired expertise in several tools and applications to support the files I handled, like Adobe Creative Suite (especially InDesign) where I often used to make last minute changes to the languages final collaterals. After a company reorganization, I started working under the Engineering team, exclusively with software localization. I now manage a large and complex product being developed in India, UK and the US. Handling several parts and file types (including over 300 guides and manuals written in DITA format) has allowed me to develop a deeper knowledge on the various aspects of the complex software development world. I am part of a large and diverse group applying Agile methodologies and high end tools and technology including TMS, Passolo, Studio among others), always focusing on the client and quality.
  • Precisely | Trust In Data
    Senior Globalization Program Manager
    Precisely | Trust In Data Feb 2009 - Jan 2023
    Burlington, Massachusetts, Us
    Vendor management, program manager for software and marketing localization.
  • Spireline Systems
    Project / Account Manager
    Spireline Systems Jun 2006 - Oct 2008
    Basically the same job I had when the company called Patron systems but I also took the responsibility over the accounts, customers and contracts.
  • Tq3Navigant
    Senior Project Manager
    Tq3Navigant Aug 2005 - May 2006
    Minnetonka, Minnesota, Us
    One of the projects I managed was the data consolidation from different branches and aquisitions mainly from UK and India. Also, I was in charge of managing similar project, consolidating data from Sprint (not our account) and Nextel (our account) for a RFP, which we won, making TQ3Navigant owner of both Sprint and Nextel accounts. Big accomplishments for the company...
  • Avaya
    Engineering Project Manager
    Avaya Aug 1999 - May 2005
    Morristown, New Jersey, Us
    Worked in the Localization department, localizing software into 11 languages, including management of outsourcing translation of documentation, verification and localized software testing. Responsible for all the interaction with development, marketing and overseas customers and vendors.

Milene Cervo Skills

Vendor Management Project Management Crm Business Analysis Management Software Project Management Software Development Outsourcing Software Documentation Training Account Management Program Management Process Improvement Team Building Quality Assurance Localization Globalization Testing Customer Relationship Management Internationalization International Project Management Product Management Cross Functional Team Leadership

Milene Cervo Education Details

  • Universidade Estadual De Campinas
    Universidade Estadual De Campinas
    Statistics
  • Colégio Notre Dame De Campinas
    Colégio Notre Dame De Campinas
    High School

Frequently Asked Questions about Milene Cervo

What company does Milene Cervo work for?

Milene Cervo works for Group-Q

What is Milene Cervo's role at the current company?

Milene Cervo's current role is Helping Companies Grow Globally | Globalization | Internationalization.

What is Milene Cervo's email address?

Milene Cervo's email address is mi****@****ely.com

What is Milene Cervo's direct phone number?

Milene Cervo's direct phone number is +1.203.356*****

What schools did Milene Cervo attend?

Milene Cervo attended Universidade Estadual De Campinas, Colégio Notre Dame De Campinas.

What skills is Milene Cervo known for?

Milene Cervo has skills like Vendor Management, Project Management, Crm, Business Analysis, Management, Software Project Management, Software Development, Outsourcing, Software Documentation, Training, Account Management, Program Management.

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