Dan Miles Email & Phone Number

Edmonton, Alberta, Canada

Service Desk Supervisor

Edmonton, Canada Area

• Successfully developed a plan to achieve sales increase of 13% achieved 14% above last year. • Professionally established an instore excitement via using daily specials and pricing incentives. • Motivated and encouraged teams to achieve daily production goals by working alongside all team members Write effective schedules to maximize labor dollars and maximizing sales. • Built effective communication among all leaders in using multiple forms of communication including facilitating weekly management meetings. • Met production goals on a weekly basis.• Reduced labor costs by 5%.

Edmonton, Canada Area

Proven leadership while delivering fundamentals of the off-price business plan and creating an exciting shopping experience for the consumer. Developed new staff and motivated existing employees to be able to win the store of the quarter as well as deliver a 5% increase in sales. Provided leadership when making merchandising decisions. Built and maintained relationships with regional partners as well with staff. Excellent communications skills and recognizes the time to take a partner when needed. Controlled expense including labour and adjust to sales and piece count

Edmonton, Canada Area

• Excelled as Front Store Manager of Rexall Drug with full accountability and responsibility for the strategic store operations. • Manage and provide store supervision, as well as lead new store policy implementation. • Coordinated all employee staffing, training and development. • Provided financial management and analysis of store operations and product performance. • Maintained key client relationships and contributed to strong customer service and satisfaction. • Implemented corrective plans of action to solve customer complaints and problems. • Strategized incoming shipments, track logistics and work hand-in-hand with store vendors.• Developed and implemented strategic marketing plan for local business growth. • Operated closely with Associate Owner and Corporate office to develop annual plan to drive business and to allocate labor control. • Created weekly merchandising plan by creating maximum exposure to loss leaders as well as offering companion products to drive margin dollars.• Oversaw 35 employees, maintained and submitted employee payroll and managed daily cash control.

Edmonton, Canada Area

Edmonton, Canada Area

Edmonton, Canada Area

Note: Was promoted on a regular basis and reached management level in the mid 1990’s.