Responsible for Managing performance over a Number of contracts for Adult Learning and Skills in the Huntingdonshire area.My responsibilities and tasks include;- Managing the performance of the Adult Learning and Skills centre in Huntingdon Library to help learners progress through Accredited and non-accredited learning-The delivery and performance of the National Careers service contract In Huntingdon-Termly running of Family learning courses in the Local area, both accredited and Non-Accredited- Working on different community based projects when required- Working with local partners and stakeholdersCompleting tutor observations and Adviser observations - Completing regular supervisions and 1:1's for team members

• Delivery of National Careers Service to a variety of customers in different locations in Cambridgeshire• Tutorin on a SFA/JCP skills assessment and employability course and attendance at monthly meeting to review progress among providers and policy to improve course delivery. Including Cambridgeshire JCP relationship managers who are responsible for referring customers• Responsibility for paperwork and progress reports of JCP customers referred to employability course and updating progression and potential training options to be reported back to Cambridge JCP• Working closely with Library learning centres to refer customers and check availability and suitability of I.T, Maths, English and other E-courses• Tutoring ; interview techniques sessions on the skills assessment and Employability course and National Careers Service Group sessions• Meeting targets for contacting customers, National careers service sessions, job outcomes and required paperwork.• Writing questions for interviewing applicants for apprenticeships in Library learning services• Building links with local FE colleges, JCP and other organisations to increase National Careers service sessions and build partnerships for a European project.• Development of ESF funded project through liaison with partners, employers and customers to progress new employees to sustain employment who have faced significant barriers• Continued professional development with completed PTTLS Award to improve tutoring capabilities

National Careers Service. • Wide and varied customer base of adults over the age of 19 sourced from different organisations which include, Mental Health Organisations, Charities and Children’s Centres as well as clients from the Work Programme• Monitoring progress of customers, providing effective sign posting and referrals to other services.• Developing individual action plans for customers and ensure targets are monitored and achieved.• Regularly assessed to ensure I am delivering effective and supportive guidance.

Leading sports and cultural activities for students learning English. Managing excursions and trips away from the school.Planning and managing the activity timetables.

Carrying out business development with private companies and Local Authorities.Account management and liaising with subcontractors.First point of enquiries and decision making for the hire centre. Using communication and negotiating skills to maintain client and departmental relationships.Design and outlay of the Portakabin along with effective project management. Writing weekly and monthly business reports .

Involvement with all aspects of the car hire business and its future development. Maximising sales on all customer interactions and hiresMarketing to current and prospective clients and underwriting all rental contracts. Involved in the business and community mentoring scheme helping to create awareness of careers in business for students at schools.

Randstad/Bristol City Council, Bristol Processing all mileage, overtime and annual leave requests for home care assistants.Planning and revising the districts schedule with my team leader on a weekly basis.Liaising with social workers over capacity for new service usersAnswering queries and solving problems that affected new service users.

Search and Selection, Bristol Involvement in all aspects of Researching and Headhunting assignments. Liaison with clients to consistently promote the business and approve work, Organisation of appointments, scheduling interviews, qualifying and interviewing candidates.

Hargreaves Lansdown IFA, BristolGiving clients information about their ISA investments.Solving problems or communication errors arising from client investments. Helping clients with product knowledge and impartial information.